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Appointment Setter

Job Details

2 brand new exciting roles have arisen for our highly reputable and expanding client based in Liverpool. £16k Basic plus uncapped commission. Realistic OTE: £25-£35k pa. B2C. You will join a small team taking inbound call and internet enquiry handling with new and existing customers, making appointments for the in-house direct sales representatives. To meet and exceed telesales appointment targets, while ensuring that the highest degree of customer satisfaction is provided.

  • You will be dealing with both inbound and outbound calls with new and existing customers regarding current stock, part-exchange, finance and other general enquiries.
  • Prospect Internet enquiries via telephone, email, SMS and Live Chat.
  • Generate appointments for the Sales team.
  • Updating the relevant information accurately and timely on in house databases.
  • Dealing with customer enquiries in a professional and effective manner.

They are looking for:

  • A successful, proven track record within telesales.
  • Experience of working in a customer facing capacity.
  • Self-motivated and enthusiastic.
  • Reliable and committed.
  • Experience in a target driven environment.
  • Prior experience in the automotive industry is preferable but not essential.
  • Good computer skills.
  • Daily use of Internet, Word, Excel, database, live chat, email and text services.
  • You will have previous office based telesales experience, used to working in a sales team, persuasive, professional and willing to go the extra mile for your customers.
  • Hours:

Permanent/Full-time. 37.5 hrs per week.

The centre is open weekdays 8.30am-8pm, Saturday 8.30am-6pm, Sunday 9.30am-6pm. Operatives work a rotating shift pattern.

Salary information:

  • OTE: £25-£30k pa uncapped with basic £16k pa.
  • 0-25 appointments, £10 per appointment.
  • 25+ appointments, £15 per appointment.

If you feel you have the skills and experience to be part of this new and high performing team, please forward a copy of your CV to

If you haven’t heard back from us within 1 week, please assume your application has been unsuccessful.

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