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Business Manager

Job Details

At CarShop, we are absolutely committed to making sure our Colleagues have a great place to work, are excited and engaged in what they are doing and are rewarded for their achievements.

Our fantastic benefits package includes:

  • 22 days’ holiday that increases with length of service, plus Bank Holidays
  • Company Car
  • BUPA Private medical insurance options
  • Salary sacrifice schemes including cycle to work
  • Discounted gym membership
  • Life Assurance scheme

Let’s start with the facts

CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development.

Achieving this goal will help us maintain our position as the UK’s leading used car supermarket group. It will also enable us to set the standard by which all other motor dealerships and car supermarkets are measured. Established in 1999, CarShop have a £300 million annual turnover, 30,000 + annual retail sales, up to 5,000 cars in group stock at any one time, over 800 employees, 19 years of experience, 5 huge retail stores, and huge ambition for continued innovation and success.

The job in a nutshell

As Business Manager your role is to deliver exceptional customer experience and to deliver maximised profitability. Working within a controlled sales and finance process you will help to support Customer Consultants in sales but also be responsible for selling a range of vehicle add-on products as well as finance and asset protection products. You will deliver sales campaigns and promotions that maximise finance penetration and generate a buzz and enthusiasm with other team members.

What you will be doing

You will be interacting with people every day and will have the ability to very quickly build effective relationships with both Colleagues and Customers. You will need to be extremely well organised and demonstrate an excellent understanding of FCA regulations relating to Insurance sales. Your ability to build rapport quickly will enable you to successfully establish our customer’s particular needs to make recommendations to them to provide sufficient cover.

You will work alongside the sales team to maximise the opportunities for the business and assist them in closing deals effectively. Whilst much of your role requires that you work alone you will be expected to take a team leadership role and ensure that Colleagues around you are developed and engaged. As part of the store management team it is expected that you set the standards in terms of behaviour, appearance and conduct and that you coach and develop those around you to do the same.

What we expect from you

As a thriving successful company, we are very selective about whom we employ and our Business Manager role is a stepping stone into our Leadership positions. As a growing and performing business we can certainly help you fulfil your career aspirations.

We are looking for someone with big ambitions who has the drive to succeed. You must have a passion for delivering excellent customer service as well as delivering targets on Finance & Insurance income and associated product offerings. Driven, motivated and disciplined you will be able to communicate well and create a rapport with our customers. Your passion, energy and commitment must be second to none and should be able to be demonstrated at interview. You must also be able to demonstrate a superb track record within a similar role. You must have the ability to deliver consistently against performance targets

You may already be working in the Automotive Industry as a Business Manager or be working in the Financial or Retail environment with transferable skills to bring to our business.

What happens next?

Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage of our recruitment process.

CarShop is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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