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Global Key Account Manager

Job Details

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.

Job Description

Job Title: Global Key Account Manager

Job Type: Permanent

Hours: 40 per week

Job Location: Durham

Remuneration: As Global Key Account Manager, you’ll receive a competitive salary, depending on experience, plus you’ll benefit from a 10% performance bonus private health cover after 1 years’ service, a contributory pension scheme and life cover.

As Global Key Account Manager  you’ll be responsible for managing allocated UK-based customers in coordination with, UK operations and executing  affiliates, ensuring that all relevant SGS services are promoted. Additionally, while working as Global Key Account Manager you will develop strategic business plans to ensure future growth within the sector, as well as supporting GKAMs in the management of other complex global accounts.

Key Accountabilities;

  • Build relationships with assigned key accounts and keep close contact with key decision makers; develop business and maximise revenues, ensuring the overall achievement of both SGS growth objectives and individual targets
  • Seek opportunities for new services, development of existing scope with both existing and new clients.
  • Ensure alignment with global strategies ensuring a consistent approach is adopted.
  • Develop and execute strategic business plans in line with objectives
  • Hold regular business review meetings with assigned key accounts to ensure customer satisfaction
  • Maintain accessible, transparent, complete and detailed client information files


To be successful in this role, you’ll need detailed knowledge of supply chain issues, particularly international inspection and audit programmes, with a strong preference for experience of the textiles and/or garments industries. Additionally, to be successful in this role you will need high-level understanding of the account management process, as well as knowledge of current UK consumer market issues, standards and regulations.

In addition to the above you’ll also need to demonstrate the following;

  • Minimum two years’ experience of international service co-ordination and/or the retail supply chain and/or the textiles industry(essential)
  • Experience of working under own initiative and in planning and prioritising workloads (essential)

The following attributes would be desirable, but not essential;

  • Experience of account management and team leadership (desirable)
  • Experience of working at a pan-European level (desirable)

Additional Information

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days

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