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Graduate Customer Account Manager

Job Details

Working with an award-winning tech & services company, who provide software, data and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused graduate.


As a Customer Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients.

  • Setting up new customer accounts, providing support via telephone and email
  • First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration
  • Providing 1:1 training to new end users
  • Ensuring queries are handled and resolved in a timely and professional manner


  • Recent graduate (2:1 or higher)
  • Fantastic communicator, focusing on providing the highest level of client satisfaction
  • Relish the challenge of working with major brands and technology clients
  • An outgoing personality, with a good sense of humour
  • Confident operating as a team player and autonomously
  • Comfortable with international travel
  • Previous work experience within an IT support environment is advantageous but not essential


  • 19-22k per annum
  • Fantastic offices, based in a converted stately home set in parkland
  • Ongoing professional development
  • Regular appraisals / salary review
  • International travel and events
  • 20 days holiday plus 8 public holidays
  • Free Parking
  • Pension Scheme

For more information on this vacancy please contact us on 01143240041

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