Find a Job:

Graduate Customer Account Manager

Job Details

Working with an award-winning tech & services company, who provide software, data and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused graduate.

THE ROLE:

As a Customer Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support to new and existing clients.

  • Setting up new customer accounts, providing support via telephone and email
  • First point of contact for clients, providing support on a broad range of queries, including application set up, device configuration
  • Providing 1:1 training to new end users
  • Ensuring queries are handled and resolved in a timely and professional manner

YOU:

  • Recent graduate (2:1 or higher)
  • Fantastic communicator, focusing on providing the highest level of client satisfaction
  • Relish the challenge of working with major brands and technology clients
  • An outgoing personality, with a good sense of humour
  • Confident operating as a team player and autonomously
  • Comfortable with international travel
  • Previous work experience within an IT support environment is advantageous but not essential

WHAT YOU GET:

  • 19-22k per annum
  • Fantastic offices, based in a converted stately home set in parkland
  • Ongoing professional development
  • Regular appraisals / salary review
  • International travel and events
  • 20 days holiday plus 8 public holidays
  • Free Parking
  • Pension Scheme

For more information on this vacancy please contact us on 01143240041



Alert me to jobs like this.
Set up a job alert.
Bank or payment details should not be provided when applying for a role. SalesRoles.com is not responsible for any external content. All applications should be made via the 'Apply to job' button.