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Key Accounts Co-Ordinator

Job Details

Key Accounts Co-Ordinator (PSS) – Wolverhampton

PSS Hire is a specialist division of Ashtead Plant Hire, a FTSE100 listed company that includes A-Plant, one of the UK’s largest equipment rental companies.

PSS Hire provides specialist equipment into the utility and construction sectors and offers the very best equipment available and excellent levels of customer service. As a result of continued success a new and exciting opportunity has been created.

Job overview

We are looking for someone who shares our beliefs and values to take our customer experience to the next level.

Roles and responsibilities

This position requires someone to work as part of the Key Accounts Team and our UK Depot Network to provide a dedicated point of contact for a select group of strategic customers – dealing with their day to day orders, enquiries and queries to ensure 100% satisfaction.

Reporting to the Key Accounts Desk Supervisor and working closely with the rest of PSS Hire team, you will work as part of an initial team of two.

Skills required

Whilst the main criteria for this position is a can do attitude and willingness to learn, some of the attributes that the role requires:

  • Excellent interpersonal skills and be able to build strong relationships at many levels
  • Strong administration, adherence and be able to demonstrate attention to detail
  • Good commercial acumen and the ability to be able to negotiate
  • Initiative, resilience and be able to work under pressure
  • Ideally some form of previous customer service experience

Benefits

In return, we offer an attractive remuneration package, along with the opportunity to join a strong and successful company with a business plan for growth and the possibilities for career progression and training that will present themselves.

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