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Mobile Specialists Account Manager

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Mobile Specialists Account Manager – Camberley

£27,000 with OTE of £40,000 – £50,000

An exciting opportunity has arisen for a Mobile Specialists Account Manager who will be responsible for developing mobile business with new and existing customers, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. This role is desk based.

 Main Tasks, Responsibilities and Accountabilities:

 Identify sales opportunities within existing and new customers

  • Weekly telesales day making appointments
  • Stay up to date on the continuous changes in the mobile industry
  • Manage and solve conflicts with clients
  • Handling customers’ requests from start to end
  • Keep in regular contact with your customers
  • Create good working relationships with each customer resulting in customer loyalty.
  • Responsible for the development and achievement of sales targets
  • Write business Quotes for all new customers
  • Manage customers’ expectations, in particular timeframes
  • Updating of accurate CRM information (Salesforce and Ability)
  • Pipeline and Forecasting to be updated at all times
  • Attendance at a monthly sales review with the Finance Director
  • Production of management reports encompassing
    • detailed analysis of resigns and opportunities over a rolling 12 months
    • a full summary of movement in the mobile base each month
    • Written commentaries

Key Attributes:

  • Keen understanding of the mobile industry and marketplace
  • Excellent communication skills both written and verbal
  • Show competence in and understanding of Microsoft Excel
  • Maintains a customer focused approach at all times
  • Strong account management and relationship building skills
  • Knowledge of either IT or Telecoms must be required.
  • Can demonstrate high levels of competencies
  • Self-motivated and career driven
  • Aptitude toward understanding new mobile technologies and solutions
  • Desire to Achieve and exceed targets
  • Results Orientated
  • Experience of managing SME’s and larger decision makers at head office level
  • Highly self-motivated
  • Project management and collaboration with 3rd party suppliers
  • Any other task deemed necessary by the SMT (Senior Management Team)

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