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Sales and Service Executive

Job Details

Do you have experience with Inbound Sales and Customer Service? Are you looking for a new opportunity with an expanding organisation?

Baltic Recruitment Commercial Team are currently looking to recruit Customer Service professionals for well established, expanding business in Jarrow. The main purpose of the role will be to handle incoming calls from business customers. All Sales & Service Executives will be responsible for increasing order values and cross selling a large product range.

Main duties & responsibilities:

  • Maximise all sales opportunities from inbound and outbound calls
  • Work towards sales growth targets
  • Use questioning and listening skills to ensure cross selling and up selling takes place
  • Maintain accurate customer records and sales development activities
  • Learn and understand a large product range
  • Process orders via telephone, fax and email ensuring high levels of accuracy
  • Manage customer concerns and complaints efficiently

Sales & Service Applicants should have the following skill set / experience:

  • Previous sales and customer service experience
  • Effective communication skills
  • Creative problem solving skills
  • A self motivated and reliable attitude
  • Capable of working accurately under pressure
  • Enthusiastic attitude and professional manner
  • Quick learner and good attention to detail

Salary for the role is competitive and our client is dedicated to staff development and recognition. Monday to Friday working hours between the hours of 8am – 5.30pm. Please apply today for this fantastic opportunity.

Applicants may also be interested in the following roles: Customer Service, Sales, Inbound sales, Service, Upsell, Cross sell, B2B roles in Jarrow, Tyne and Wear.