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Sales Development Associate

Job Details

Sales Development Associate

Location: Newtownmountkennedy, Country Wicklow (Ireland)

Sector: Online Packaging Sales

Package: OTE Circa €27,000 including Basic Salary & Bonus with PLC Benefits

The Company

Macfarlane Group PLC is the UK’s largest packaging distributor and we are currently seeking to appoint an additional sales team members to work out of our site in Ireland. As a business, we are passionate about providing fully integrated and innovative packaging solutions through outstanding customer service. Enjoying consistent year on year growth, we offer a dynamic product portfolio, working with some of the biggest names in the industry to offer our customers a niche and bespoke service. As a Group we are continuing to grow significantly and always keen to attract dynamic new sales professionals to our company.

The Role

Working for our fastest growing online trading division, this office based role working at our Ireland site shall report into the team leader and focus upon pro-active customer engagement. You will be expected to understand customer requirements, ensure opportunities are identified and targets are achieved as well as delivering a first-class level of customer service throughout. Please note that although this is a targeted pro-active ‘outbound’ calling role, you will only be speaking to existing (down spending) and lapsed customers, so there is genuinely no ‘cold calling’ involved whatsoever. Around half of your working week shall be spent on the phone, the other around administration/ process and CRM updates. Your remit will ultimately be to strengthen those customer relationships and encourage an uplift in their online spending with Macfarlane.

Key Responsibilities

  • Develop and maintain positive customer relations in assigned area of responsibility
  • Achieve direct sales revenue and weekly call targets
  • Work closely with other members of the sales team and customer service team to provide excellent customer support and product delivery
  • Respond to new business enquiries and opportunities, developing these into sales prospects for immediate sales conversion or leads for external field sales personnel

Do you have the correct profile?

We welcome applications from experienced internal sales professionals who have a demonstrable track record of working within a similarly proactive B2B outbound sales calling role. Experience of targeting existing but down spending accounts and/or lapsed accounts would be advantageous.

You shall ideally be used to working to sales targets & KPIs. Strong communication skills and telephone manner are of course essential as is a good general level of ICT. It is imperative that you are residing within a sensible commute our County Wicklow based site (in Newtownmountkennedy).

The Package

In return we offer an attractive basic starting salary along with a rewarding sales related monthly commission scheme. We additionally offer flexible employee benefits incorporating a generous annual leave scheme and contributory pension. Macfarlane Group is also dedicated to maximising every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.

How to apply/next steps

We are seeking to appoint to this position fairly urgently so will therefore be arranging interviews swiftly for shortlisted candidates inside the coming few weeks. To make an application please simply click ‘apply’ ensuring that your CV is up to date and relevant. Please note that all shortlisted candidates can expect to hear back from us within five working days of making their application. If you do not therefore hear back within that timeframe, please assume that your approach has not been successful on this particular occasion.


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