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Sales & Marketing Graduate

Job Details

We are suppliers of mature / semi mature trees, instant hedging and shrubs to the trade and public. The business has grown considerably in recent years and we have built up a high reputation for the quality of our stock and second to none service.

Main Purpose:

We are looking for full time candidate to help develop new areas of the business, with particular emphasis on e-commerce. Development of an existing web shop, social media sites, regular mail drops and customer development will form the basis of the job role, with a view to develop sales activities, to increase profitability of the business. Responsible for ensuring quality customer service and excellent service delivery.

Duties & Responsibilities:

  • Responsible for management of existing web shop and processing of those orders
  • Maintaining regular presence on social media
  • Designing and sending weekly mailers to our client database
  • Development and expansion of client database
  • Generate new sales enquiries by calling new and existing clients
  • Develop new business by cold calling targeted organisations
  • Plan and conduct direct marketing activities
  • Ensure customer satisfaction and good client relationships are maintained at all times
  • To respond to initial sales enquiries made by telephone and email
  • Document all information supplied, including client detail
  • Prepare written quotations as required
  • Follow up all enquiries as necessary obtaining customer feedback
  • Follow up on completed orders, to ensure customer satisfaction
  • Participation in training and development as deemed necessary
  • Other duties, as required, commensurate to the level of this post

Key Skills & Experience:

  • Experience within horticulture and have reasonable plant knowledge is desirable but not essential
  • Must be enthusiastic, self motivated and driven to succeed
  • Have excellent customer skills and telephone manner
  • Good administrative and computer skills
  • Be a good team player and able to work within a small growing team

Send your CV in the first instance to sam@instanthedges.co.uk.

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