We are currently looking for a friendly, hardworking taxi sales agent to work within our busy Taxi Sales Team, Formby. This is the ideal role for someone with a passion for customer service, who is comfortable within a fast-paced environment, and who has the personality to complete sales and promote our brand positively. This position offers two different shift patterns.
If you are a vibrant, enthusiastic, and driven this is the perfect role for you. Our Taxi team are fun, friendly, and work hard together to ensure the goals of the team are met. If this sounds like a team you would like to be a part of Acorn is the place to either start or enhance your insurance career.
What You’ll Be Doing:
- Providing our taxi customers with insurance quotations
- Dealing with new and existing customers
- Converting quotes provided into sales
- Adhering to strict FCA guidelines
- Problem solving and dealing with difficult calls and customers
- Providing a friendly, professional service and promoting our brand in a positive manner
- Taking a high volume of calls during busy times
- Associated administration duties as required
What We’re Looking For:
- Administrative experience preferably within a contact centre environment
- Able to understand bespoke systems and be proficient in all Microsoft office products
- Excellent customer service skills
- Calm, professional manner
- Target driven and motivated
- Friendly, hardworking and able to work as part of a team
- Sales: 1 year (Preferred)
Monday to Friday 38.6 hours per week
Two shifts available, depending on preference:
9:00am – 5:30pm (1 in 3 Saturdays 9:00am – 5:30pm)
10:30am – 7:00pm (1 in 3 Saturdays 9:00am – 5:30pm)
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