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Telesales Executive

Job Details

Who are we?

Are you ready to work for the industry leader in Cloud Services?

Giacom has massive sustainable growth plans and we know we can do it with the right talent onboard. We’re very excited about our year on year growth to date and our credible industry partners, such as Microsoft, TalkTalk, Bitdefender are excited too. We’ve doubled in size the last two years and with further investment we’re ready to go again thanks to our Cloud Market.

Our highly skilled and knowledgable staff are developed and retained through solid career paths and as we continue to grow, our values ensure that our people remain at the heart of the business.

Who are you?

If you are values driven with amazing people skills and proven telesales experience then we want to hear from you!

We love our Telesales Executives to have energy and enthusiasm and also the ability to learn about our products quickly.

So what about the role?

Reporting directly to the Sales Manager, here’s just some of the ‘stuff’ you might be working on:

  • Calling potential or existing customers to inform or gather information within a given time frame
  • Entering and updating customer information into the company’s CRM and Account Management System
  • Maintaining accurate records of all calls and outcomes, making note of useful information
  • Handling grievances in a manner that preserves the company’s reputation
  • Adhering to all company Data protection and Health & Safety policies

So, what essential things do we need you to have?

  • Minimum one-year experience in outbound B2B telephone sales
  • Proven track record of achieving targets and KPI’s
  • Ability to quickly learn about products and services
  • Strong written, verbal and interpersonal skills
  • Accomplished user of Excel and CRM systems
  • Ability to remain calm under pressure and handle rejection
  • Excellent negotiation skills

What are the desrible things we need you to have?

  • Experience of working in the CSP or Technology Industry

What’s in it for you?

We are building a great culture here at Giacom, whether that’s grabbing some great “bean to cup coffee”, or a game of pool or air hockey in our chill out area. We offer a competitive salary with added employee benefits, development opportunities, and recognition for hard work… We can’t wait to meet you!

We encourage all applicants who are interested in this role to forward their details to apply@giacom.com

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