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Telesales Representative

Job Details

Position: Telesales Representative

Location: Newtownabbey

Duration: Temporary to Permanent

Rate of Pay: £19,000 to £25,000 per annum (dependant on experience) + Uncapped commission structure

Hours of Work: Monday to Friday 9.30am to 6.30pm

Duties will include (but not be limited to):

  • Taking sales orders via the telephone accurately and efficiently using the electronic call log which must be adhered to at all times.
  • To process faxed orders, posted orders and email orders and ensuring all early answer phone orders are processed in time for am delivery
  • To regularly check the status of our Electronic Ordering customer’s to ensure that they do not miss their order cut off times
  • Ensure that all incoming calls are covered throughout the day
  • Adhering to cut off times to ensure customer expectations are met and daily deliveries are not compromised
  • Monitoring customer sales, increase spend and develop business whilst maintaining good customer relations
  • To ensure that customer returns/complaints are dealt with and logged correctly
  • Liaise with the appropriate Account Manager for your customer base
  • To be flexible in working sufficient hours to ensure the needs of the company are met
  • To take out any reasonable duty as requested by your manager

Essential Criteria:

  • A highly motivated and driven individual not concerned to pick up the phone and build relationships
  • Reliable and committed with a natural sales focused mentality
  • A minimum of 12 months outbound sales experience
  • Ability to work to deadlines and under pressure
  • High level of accuracy & attention to detail
  • Computer skills – a telesales must attain the required level of competency
  • Good communication skills – Professional telephone manner
  • Be able to work in a fast paced environment

Ashton Recruitment is acting as a Recruitment Business.

Time left to apply 6 days

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