Job Details
Who we are, what we do and why
Dext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Founded in London, we now operate across Europe, North America, and APAC, with over 400 employees worldwide. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely financial decisions.
In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We’ve achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. 🚀
We’re looking for a driven, hungry, and results-oriented Sales Development Representative ready to find new leads and drive outbound growth in the UK market.
The role, what you’ll do
At Dext, we know the key to growth is a high-performing sales team. As our Account Manager, you’ll be the link between our valued partners and Dext, managing your own portfolio, prioritising effectively, and building the kind of relationships that drive long-term success. If you have a passion for exceptional customer service and a hunger to exceed targets, this is the role for you.
Act as the primary point of contact for all client concerns and needs
Build and strengthen long-term partnerships across your portfolio
Introduce new, additional, and premium products tailored to each partner’s needs and pain-points
Maintain accurate client records, tracking contract updates and renewals
Use our passive account management (PAM) tools and market awareness to prospect and forecast selling opportunities
Develop a deep understanding of Dext’s product suite to maximise upsell and cross-sell activity
Drive growth in monthly recurring revenue and average invoice value
Collaborate with internal teams to deliver a seamless buying and deployment experience
Build a successful buyer journey that mitigates churn, contraction, and cancellation
About you, what we’re looking for
Skills & experience
2+ years of B2B sales experience, ideally in SaaS
Proven track record of consistent customer engagement and high client satisfaction
A challenger mindset: you know how to push thinking while keeping empathy front and centre
Strong analytical and creative problem-solving skills
An active listener who builds trust quickly with decision-makers and stakeholders at all levels
Commercially sharp, with solid knowledge of SaaS metrics and GDR targets
Beginning to find new ways to drive value from relationships, connecting advocates to new partners, spotting opportunities others miss
Knowledge
Previous success in a B2B sales role with phone-based customer engagement
You love numbers and are motivated by hitting Gross Dollar Retention targets
Strong business acumen and the ability to manage portfolio health across adoption, opportunity, risk, and advocacy
Behaviours
Innovative, collaborative, and a genuine team player
High emotional intelligence, you read the room and adapt accordingly
Self-motivated with a consistently high activity level
Ambitious to grow your career within a sales organisation
What you’ll be part of, our values, culture & behaviours
We are a highly ambitious, innovative, market-leading FinTech, PE-backed by HgCapital, moving with the pace of a scale-up while building for the long term. Our three values guide everything we do:
Be Brave: Everyone has a voice to challenge ideas and the status quo
Be Exceptional: We set high standards and hold ourselves to them
Be Together: Individual success only exists within team success 🌟
Our behaviours shape how we work day to day: Be Diverse, Be Courageous, Be Considerate, Be Transparent, Be Focused, Be Accountable and above all, Be Dexterous.
What we offer, the perks
Competitive base salary + commission
Hybrid working with our London office
25 days holiday + bank holidays, volunteering days, summer hours, and a day off the week of your birthday
Employer-paid private medical insurance and health cash plan (Medicash)
Cycle to work scheme
Income protection
Mental health support through Help@Hand
Work abroad for up to 20 days per year
Enhanced maternity and paternity leave
Diversity & Inclusion at Dext
At Dext, we believe diverse perspectives drive innovation and success. We’re committed to building an inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from all qualified candidates and actively encourage those from underrepresented groups to apply. If you need any accommodations during the hiring process, please let us know. Read more about our commitments.
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Dext
Who are we? Dext, part of the IRIS Software Group, is the leading provider of bookkeeping automation. Founded in 2010, the company empowers businesses, accountants, and bookkeepers to thrive through cutting-edge artificial intelligence and machine learning technology, which simplifies accounting processes and enables smarter, more timely financial decisions. Trusted by thousands of professionals worldwide, Dext integrates with major accounting software and connects to over 11,500 banks, suppliers, and marketplaces. In 2024, Dext joined IRIS Software Group and continues to work directly with its clients to create a more seamless, end-to-end accountancy workflow.