Business Development Manager

Job Details

At thebigword, we are a global leader in language services, powered by an innovative, high-performing team focused on delivering measurable impact. As the Business Development Manager for our U.S. operations, you will play a critical role in expanding our market presence, building strong client and partner relationships, identifying new opportunities, and driving sustainable revenue growth.

This role is centered on strategic expansion across key public-sector verticals, including Healthcare, Justice, Local Government, and Law Enforcement. It is ideally suited to a self-motivated, results-driven professional who thrives on creating value through innovative solutions, improving client outcomes, and strengthening the communities these services support.

Your Role in Action – Key Responsibilities

Strategic Partnerships & Market Access

Identify, engage, and develop strategic partnerships with small and specialized Language Service Providers (LSPs) to support:

Over-the-Phone Interpreting (OPI)
Face-to-Face (FTF) interpreting services
Establish partnership models that enable joint bidding, scalable delivery, and long-term mutual value.
Build relationships that provide access to MBE, WBE, VBE, SDVOBE, and other set-aside certifications, enabling thebigword to compete where diversity requirements apply.
Structure and manage partnership agreements that ensure compliance, quality, and commercial sustainability.

Public Sector Growth & US Market Expansion

Lead business development efforts across US public-sector markets, including healthcare, justice, law enforcement, and local government.
Serve as a senior ambassador for thebigword, representing the brand with professionalism and credibility in meetings, conferences, and industry events.

End-to-End Business Development Leadership

Own the full sales and business development cycle, from prospecting and qualification through proposal development, negotiation, and contract close.
Lead and contribute to complex RFPs, RFIs, and bid responses, with a strong understanding of US public-sector procurement processes.
Design sourcing and delivery strategies that align partner capabilities, pricing, and operational execution with bid requirements.
Collaborate closely with internal commercial, operational, and delivery teams to ensure solutions are viable, compliant, and scalable.

Strategic Thinking & Innovation

Identify creative, non-traditional routes to market and partnership-led growth opportunities.
Challenge conventional approaches and develop practical, results-driven solutions that support rapid market entry.
Help position thebigword to hit the ground running by building a strong foundation for sustainable US growth.

The Perfect Match: Your Skills & Talents

Proven Business Development Success: Demonstrated track record of winning new business in the U.S. market, with experience across healthcare, justice, local government, and/or law enforcement sectors.

Public Sector Procurement Expertise: Strong understanding of U.S. public-sector procurement processes, including RFPs, RFIs, frameworks, and government contracting requirements, with the ability to navigate complex buying cycles.

Strategic Relationship Building: Exceptional ability to build, influence, and sustain trusted relationships with senior stakeholders, procurement leaders, and decision-makers across multiple levels of an organization.

Executive Communication & Presentation: Outstanding verbal and written communication skills, with experience delivering compelling presentations, live demonstrations, and persuasive pitches to both internal and external audiences.

Results-Oriented Mindset: Highly driven and performance-focused, with a consistent ability to meet or exceed sales targets, pipeline goals, and revenue objectives while maintaining a high standard of client engagement.

Language Services Experience (Preferred): Prior experience within the language services industry (interpreting, translation, or LSP environments) is strongly preferred, but not required.
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thebigword – USA 19505 Biscayne Blvd, Ste 2350, Aventura, Miami, FL, FL 33180

Job RefTHE1079
Branchthebigword – USA
LocationMiami, FL
Salary/BenefitsCompetitive Salary, Fantastic Perks, and Hybrid Working at our Amazing Aventura Office!
Contract typePermanent
HoursFull Time
Hours per week37.5
Date posted17/01/2026
Closing date19/02/2026

Perks That Make You Smile!
See all of our amazing perks, here: https://careers.thebigword.com/pages/perks-usa

We are eradicating the final barrier of global communication!
At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We’re proud that our services support thousands of people every single day, from those using the National Health Service to global brands across the world such as google, Honda, and Unilever.

Joining our team is not just a career, it’s being part of something much bigger!

Equal Opportunities:
At thebigword, we prioritise the physical and mental health of our global teams. We are a Level 3 Disability Confident Leader, have signed the Menopause Workplace Pledge, and are proud to have signed the Mental Health at Work Commitment. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity & Inclusion, and our ED&I Committee, click here: https://careers.thebigword.com/pages/our-commitment