Job Details
Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Coordinator to join their team on a permanent basis.
Key Responsibilities
Manage a portfolio of customer accounts, building and maintaining strong relationships
Process customer orders and track them through to delivery
Allocate stock accurately to customer orders
Provide customer account reports and forecasts to internal stakeholders
Collaborate with internal departments throughout the order lifecycle
Resolve issues promptly, providing effective and customer-focused solutions
Background and Experience Required
Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager
Background in a fast-paced manufacturing, supply chain, or distribution environment
Strong customer service and relationship management skills
Excellent attention to detail and high level of accuracy
Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems
Clear and professional communication skills, both written and verbal
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Escape Recruitment Services
About us We are Escape Recruitment, industry leading specialists in sourcing permanent, contract and temporary staff across Scotland. Our core has always been within Scottish manufacturing, production and engineering sectors…it’s what we do. And since we began in 2000, our team has further developed real strength in delivering recruitment solutions for industrial sectors alongside a range of commercial business disciplines. Our vision is to 'grow by putting our customers at the heart of everything we do' and we will achieve this through living our values: We take personal and shared responsibility | We are entrepreneurial | We are determined to succeed | We trust and are trustworthy