External Account Manager

Job Details

External Account Manager
Job Introduction
Ready for Your Next Challenge as an External Account Manager?

Are you an experienced and driven professional looking to take the next step in your career? Join our team as an External Account Manager – Asphalt, where your expertise will help shape customer relationships and deliver exceptional results.

As an External Account Manager, you’ll be responsible for maintaining price, volume, and profitability for key accounts within Asphalt. You’ll work closely with internal teams and customers to ensure account requirements are met, while driving growth and promoting value-added products.

This is a full-time role offering a dynamic and rewarding opportunity to make a real impact.
What You’ll Be Doing

Your day-to-day responsibilities will include:

Implementing Account Portfolio strategy
Delivering financial targets as set by Business Unit (BU) and Regional management
Achieving required Customer Account targets on a monthly and annual basis
Delivering Value Added Product targets as set by BU and Regional management
Supporting Major Project Managers in delivery of regional major/significant bid and tender processes
Building and maintaining strong client relationships and identifying new opportunities
Ensuring customer portfolio satisfaction measures are consistently exceeded
Completing account plans to a high standard and clearly identifying customer objectives
Supporting senior management in improving OTIF (On Time In Full) performance

What We’re Looking For

We’re seeking someone who can demonstrate:

A proven track record of adding value and managing customer accounts
Strong commercial understanding and ability to work cross-functionally
Experience using commercial tools and forecasts
Excellent influencing, negotiation, and change management skills
Understanding of regional markets and competitive landscapes
High level of drive and determination
Ability to identify customer needs and build comprehensive solutions

Formal qualifications are not essential, but relevant experience is required.
Behaviours That Drive Success

Communicates effectively
Demonstrates resilience
Manages conflict
Values differences
Drives results
Optimises work
Assumes accountability
Makes quality decisions

Why Join Us?

Be part of a forward-thinking, customer-focused team
Work in a role where you’ll have autonomy and influence
Opportunities for career development and progression
Competitive rewards and benefits

Key Stakeholders:
Internal: Commercial Director, Strategic Account Managers, Operations Director, Technical and Sales Managers
External: Account portfolio and potential customers

Why Tarmac

We don’t just offer a job, we offer a career.

Alongside this role, you’ll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
Training and development opportunities

We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.

Ready to build your future?