Job Details
We are looking for a passionate and knowledgeable Hotel Sales Manager!
At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.
Who is Doncaster Racecourse and the Hilton Garden Inn?
Home to the world’s oldest classic horse race, the St. Leger, Doncaster Racecourse is a unique multipurpose venue welcoming over 500,000 guests to over 35 fixtures each year and a full events calendar hosting events such as Weddings, Conferences, Boxing, Summer Crafting, Classic Car Show, Antiques Fayres and lots more.
If that’s not enough, we also have on-site The Hilton Garden Inn boasting 154 bedrooms, 2 conference and exhibition suites, a banqueting site, Restaurant and Bar. This is a popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business. Part of a multinational hotel chain of over 500 hotels with a reputation that proceeds it, the Hilton Garden Inn Hotel ticks all the boxes.
About the Role of Hotel Sales Manager (MAT Cover):
As our Hotel Sales Manager, you will play a key role in driving the commercial success of the hotel by supporting sales, coordinating events and delivering exceptional customer experiences. Working closely with clients, the sales team and operational departments, you’ll manage bookings from enquiry through to completion, ensuring every event is planned and executed to the highest standard.
This varied role combines event coordination, sales support, marketing and administration, making it ideal for someone who enjoys building relationships, is highly organised and thrives in a fast-paced hospitality environment. You’ll also contribute to the hotel’s commercial growth through account management, social media, community engagement and promotional activities, helping to strengthen our brand and maximise business opportunities.
If you’re passionate about hospitality, have a keen eye for detail and enjoy creating memorable experiences for clients and guests, we’d love to hear from you.
Please see the attached Job description for a more detailed role.
What we’re looking for?
Experience in administration, sales or customer service environments. Experience within Hotels is an advantage.
Strong organisational and multitasking skills.
Excellent communication and relationship-building abilities.
Proactive, self-motivated and solution-focused.
Able to work independently and as part of a team.
High attention to detail with a customer-focused approach.
Proficient in Microsoft Office and IT systems.
Able to work under pressure and adapt to changing priorities.
Work Perks of being a Hotel Sales Manager (MAT Cover) with us at ARC…
2 Annual Members passes, giving access to over 1500 racedays
Hotel Discounts and Complimentary Golf
Pension & Group life assurance schemes
Healthshield – including 24hr GP & EAP
…and so much more!
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today!
At ARC, we’re committed to building a diverse, inclusive, and equitable workplace.
We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic.
If you need any adjustments to take part in the application or interview process, please let us know – we’re happy to help.
We believe diversity makes us stronger, and we’re working hard to create an environment where everyone feels safe, respected, and heard.
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Arena Racing Company
Arena Racing Company was created in 2012, and has been a racing industry pioneer, developing new race series such as the All Weather Championships. Our racing business has grown with the acquisition of racecourses and greyhound stadia and our media business is flourishing through the control of media rights and our partnerships with The Racing Partnership, At The Races and Sky Sports Racing. Although we're a relatively young company we have a vast heritage. Find out a little more about our company values, who the people of ARC are, and the history of our company. We strive to be at the forefront of British Racing, offering top quality racing and delivering innovation across both our business and sport. We encourage people development and a cooperative working culture. So we can promote from within. This underpins our delivery of shareholder value.