Job Details
Location: Coventry
Kite Packaging have an excellent opportunity for an Internal Account Manager to join their Sales team in Coventry. Kite Packaging was founded in 2001 with a unique vision and a philosophy of employee-ownership. We were a true greenfield start up and have grown quickly to be the 2nd largest packaging distributor in the UK. In the past year Kite has been awarded ‘Top 50 Fastest Growing Companies in the Midlands’ and ‘The Sunday Times Track 100 Fastest Profit Growth in the UK’.
Our growth has consistently been the best in our sector, and we are continually investing in our business and our greatest asset is our ‘people’. Turnover in 2022 was £160m and our growth continues to accelerate.
The expectation is to provide first-class customer service to our valued clients and sales support to our sales team, all within a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skill paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.
Key Skills and Essential Experience:
Essential requirements for the role:
2 years experience in a B2B Customer Service role
Competent user of Microsoft Office functions
Educated to A-Level Standard (or equivalent)
Demonstrate strong Mathematics and Numeracy
The successful candidate will also have the following key skills:
Be outgoing, positive and have excellent communication skills, particularly on the telephone
Be a strong and accurate administrator
Be commercially minded
Be a flexible and supportive member of the team
Manage a healthy workload and maintain focus and organisation
Be able to understand and effectively follow company process and procedure
Have a track record of customer service success and a desire to improve the customer experience
Show a desire to learn about new and existing products
What you’ll get:
Excellent competitive salary
Good work life balance – Monday-Friday
20 days holiday
After 6 months a range of benefits: life insurance, pension, cycle to work scheme and optional healthcare
The option to be come a shareholder in the business after 6 month employment
Please send your CV to: Joey Turner, Recruitment Manager: jturner@kitepackaging.co.uk
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Kite Packaging Ltd
We solve packing problems with our wide range of products and expertise. Whether it's a cardboard box, a plastic bag, stretch film or any other packaging issue our technologists will design the right solution.