Job Details
Sales Co-Ordinator
Milton Keynes
Reports to: Sales Co-Ordination Manager
Department: Sales – Region Two
Location: Milton Keynes
Role Purpose:
The Sales Coordinator will be responsible for driving Sales growth through providing internal sales support & improving sales efficiency through the management & analysis of the customer engagement tools.
Forming a strong relationship with the Regional Sales Team the sales coordinator will develop and execute impactful analysis & solutions for transforming and supporting the field teams processes and commercial result.
Role Responsibilities
Provide support & co-ordination to the sales team to enhance sales performance ratios
Take responsibility for the provision of demos / STR trucks
Conduct research on potential clients, must wins & competitors providing insights to the sales team to help them develop effective sales strategies
Support the sales team with T&C alignment, tenders, TCO/LILA & bespoke credit requests.
Manage the link between service and sales to support terminations and off hires.
Provide focus on the sales pipeline, monitoring that all opportunities are tracked & followed up in a timely manner
Support the maintenance, organisation & analysis of relevant data within our CRM platforms.
Enhance customer experience with updates on delivery dates & scheduling.
Identify training certificate & skills gaps.
In conjunction with commercial team prepare, design & deploy any relevant sales campaigns (new & used) monitoring the progress & conducting periodic reviews
To develop & deploy sales activity to meet the strategic objective of cross selling in regional sales.
Providing statistical monthly reports to support business growth & process efficiency in relation to calls, quotes, LOR, order intake, orders in hand, pipeline & key wins across new and used disciplines.
Liaise with the Marketing Dept to update sales presentation materials
Work with the FDL manager, sales and service dept to make sure we have correct contact cycle for future FDL’s.
Responsible for coordinating the onboarding of new sales team members.
Person Specification:
Competencies Required:
Proven sales and sales process experience
Truck specification & construction ability
Knowledge of customer engagement systems
Strong communication & presentation skills
Business acumen with a market focus
Customer orientation
Creative problem solver with attention to detail.
Team player with strong influencing skills
Accountability
Strong planning and organisation skills
Knowledgeable in current market regulation and trends
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Jungheinrich
Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehouses.