Job Details
Job Title: Sales Office Administrator
Location: Poole
Hours of Work: Mon-Fri: 8:30am-5pm
Who we are
Mayfield are part of the Epwin Group PLC who are one of the UK’s largest UPVC extruders. Established in 1989, Mayfield were the first company to fit sundecks to holiday homes and since then have become a leading supplier and installer of UPVC Sundecks to the Leisure Industry across the UK.
Role Overview
We are looking for a bright and enthusiastic person to join our busy sales office in Poole. Experience of using MS Office would be useful but not essential, more important is a strong orientation to delivering a superior customer experience and the ability to work accurately under pressure.
Full training will be given, and we offer a pleasant working environment in our modern office in Poole.
Key Accountabilities:
Producing timely and accurate quotations for customers working at both trade and retail level using system software – full training given.
Responding quickly to general enquiries and submissions on Deck-Designer delivering a superior customer experience
Supporting Field sales by ensuring they have relevant information for customers in their areas, including current quotes, recent enquiries, orders placed/received, scheduled works, any issues on parks or any item relating to a specific park.
Supporting the Dealer network by forwarding enquiries and orders received by the Sales Office
Management of complaints and site support using CRM system. This involves taking ownership of issues from start to start to finish, investigation and keeping customers continually appraised of progress and any changes to scheduled works. Where appropriate, escalation to senior management.
Following up quotes and campaigns with a personal call to customers, updating details on CRM system with relevant information
Supporting the Sales office with the general day to day running
Alert me to jobs like this.
Set up a job alert.
Role not for you?
Why not browse other Administration Roles via salesroles today. You can find other jobs like this Administration sales Job with our simple Job Search. As well as advertising roles like this, Salesroles also specialises in Car Sales jobs, Digital Marketing jobs, IT Sales jobs and other specialist sales and Marketing jobs for a wide range of employers and recruiters. And If you are looking for career advice or job searching tips, then make sure you check out our Career Advice articles which are updated regularly with useful advice and resources.
Why not follow us on Twitter to get the latest job updates and good luck with your job search.
Apply
Epwin Group
About Epwin Group Epwin Group is one of the leading manufacturers and suppliers of low maintenance building products with some of the best-known manufacturing and service names in the sector. We are one of the UK’s largest manufacturers and suppliers of windows, doors and fascia systems with some of the best-known manufacturing and service names in the sector. The principal activities of the Group are the extrusion of PVC-U and roofline products as well as the manufacture of windows, doors, conservatories and sealed units. Group businesses also produce high quality cladding, guttering, decking and prefabricated GRP building components. The Epwin business has grown and developed both organically and by acquisition over the last 40 years to become a leading manufacturer supplying a broad range of products. Epwin offers a wide range of careers, we will support you to learn, grow and develop with us.