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Business Development Coordinator

Job Details

We are looking to recruit for a Business Development Coordinator, reporting to the Business Development Director

Duties Include:

Supporting the Business Development Director, developing and managing continuous improvement across a portfolio of contracts in the London & East Anglian region, comprising Education, Leisure and Local
Authorities concessions.
Gathering intelligence, through research and business understanding and to develop a pipeline with relevant and appropriate potential clients/customers.

Prospecting for new clients by networking, cold calling, advertising or other means of generating interest from potential clients

Generating new leads and developing relationships with potential clients to secure additional services.
Scheduling appointments, preparing and delivering presentations for and to the client, having researched their business and requirements.

Growing and retaining existing accounts by presenting new solutions and services to clients

Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all clients’ needs appropriate to their business.

Working as part of a team and closely with other departments within the organisation.
Ensuring delivery of a Continuous Improvement Plan across the Portfolio to agreed targets

Providing accurate and timely reports on the portfolio in relations to, all business support activity

Ensuring effective working relationships with internal and external customers to maximise operational excellence and growth opportunity.

Providing support to business support activities in the Cities and Communities Division as required.

Ensuring that governance procedures are in place and that meetings are recorded and matters are appropriately reported.
Maintaining the pipeline on the corporate CRM system
Being responsible for completing PQQ’s, tenders and the monitoring of OJEU
Completing the financial estimates or modelling the costs as necessary
Coordinating the resources required to complete all pricing, tenders and submissions required by clients
Identifying and taking responsibility for all industry awards applicable to the portfolio of contracts in which this post holder operates
Developing long term growth plans for existing major clients

A proven background in business development and marketing
A track record in strong presentational skills
Strong research and analytical skills.
Awareness of FM business industry and service delivery
Excellent communication skills, both verbal and written and be able to cold call potential clients with confidence.
Excellent organisational skills
Must be able to operate Microsoft Office and associated programs.
Must hold a full clean driving licence.
Capable of building strong working relationships with potential clients and customers, both internal and externally
Capable of sound decision making whilst working under pressure
To enjoy and have exceptional writing skills
Display a high standard of integrity/responsibility and delivers on commitments
Strong organisational and project management skills with the ability to work under pressure and adhere to strict deadlines
Excellent interpersonal skills and ability to lead and motivate bid teams drawn from across the company
Excellent presentation, verbal and written communication skills with meticulous attention to detail
Demonstrate networking skills and experience
Ability to support a number of concurrent activities
Confident to talk and influence people at all levels of management
Self motivated / self reliant and able to work without constant direction and guidance
Holds a relevant qualification to the role such as degree level education or equivalent
Experience within the construction / facilities management / BPO industry
Understanding and appreciation of Strategic, Financial, Risk Analysis & Business Assurance systems

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