Business Support Administrator

Job Details

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Business Support Administrator to join our team in Hamilton who will drive sales and order winning activities by actively promoting Portakabin products and services.

As a Business Support Administrator you will play a pivotal role, supporting commercial colleagues by managing administrative tasks related to order-winning activities and contribute to business development by promoting Portakabin products and services.

Role Details:

Annual salary up to £26,000 – £29,000 dependent on skills and experience. Plus, commission.
Role based: Hamilton, ML3 0EJ
Contract type: Permanent
Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.

In this role you will be required to:

* Execute all commercial administrative activities accurately and efficiently.

* Collaborate with team members and colleagues across different teams to provide business development, commercial and administrative support aimed at achieving order targets at agreed margins.

* Identify and resolve issues promptly, escalating where necessary to improve processes and share learning.

* Prioritise customer service to maximise customer satisfaction and ensure continuity of service for future order winning opportunities.

* Collaborate with colleagues to understand and confirm stock availability, refurbishment and fit out details.

* Collaborate with customers and internal teams to expedite collection of outstanding customer payments.

* Maintain effective relationships across teams and respond to administrative queries through appropriate communication channels.

* Quotations are prepared and collated accurately and followed up with customers on time.

* Customer enquiries are responded to promptly within agreed SLA timelines.

* Customer information is maintained up-to-date and accurate in internal systems.

* Stock records are kept accurate and regularly updated.

* Structured business development campaigns are conducted to meet order targets.

* Support onboarding and provide on-the-job training for new team members as required.

Benefits & Opportunities

* Contributory pension including life insurance benefit

* A range of dedicated health and wellbeing services

* A chance to give back to your community with an annual volunteering day

* Cycle to Work Scheme

* Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

* Learning & development opportunities and resources

* Opportunity for career progression

Our Ideal Candidate

We are looking for someone who has:

* Administrative experience in a customer service environment.

* Experience in a target driven environment.

* Experience of business development activities e.g. fostering positive stakeholder relationships

* Minimum GCSE or Equivalent level of education including Maths and English.

* Competent in using Microsoft packages including MS Excel, Word and PowerPoint.

* Working knowledge of SAP (or similar systems)

* Skills: Strong organisation, communication and problem solving

Even if you do not match all our ‘ideal’ criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.

We are conducting interviews during, or before, the week commencing Monday 1st December 2025.

NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled.

Why Portakabin?

At Portakabin, we design and deliver high-quality modular buildings for organisations of all sizes, in various sectors including manufacturing, education, health, transport, utilities and construction. Delivering our products sustainably, and safely to our customers is of utmost importance.

Portakabin now employs more than 2,200 people across the UK and Europe. Our people are at the heart of business and the reason for our success. We offer career progression, support and development opportunities giving our employees space to grow.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Portakabin is an equal opportunities employer and is committed to the equal treatment of all current and prospective colleagues. We welcome applications from people of all backgrounds and perspectives and hire great people to build talented and diverse teams.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team on resourcing@portakabin.com