Customer Development Director

Job Details

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you’ll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here’s the impact you will make and what we will accomplish together

TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that’s traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.

As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. The Customer Development Director reports to Global Customer Director, EMEA of TELUS Consumer
Goods and acts as one of the key operators within the Sales & Customer Team, responsible for key customer growth. The role is focused on Tier 1 Consumer Goods manufacturers, both Customers and prospects headquartered in EMEA. The principal products are TPx and Retail Execution products which
may expand over time. The Customer Development Director should be highly experienced in working with large complex clients with multiple stakeholders and worked in the Revenue Management, TPx, Retail Execution software / services provider

Here’s how

For the assigned territory of customers and prospects, create robust annual customer and sales plans targeting revenue growth with clearly defined actions to execute with alignment across Sales, Services, Support, Infrastructure and Product.
Develop both short term and long term opportunities aligned to territory needs to meet revenue targets
Work with Marketing and Business Development teams to expand accounts and build relationships with new prospects
Direct the overall communication plan working with Customer Success Partners to ensure existing services are delivered and high levels of satisfaction with TELUS are achieved
Establish multiple contacts within the organization to ensure engagement continues regardless of client resource churn.
Advance and close sales opportunities through the successful execution of the sales campaigns
Manage face to face meetings during all phases of the sales cycle
Update company and sales systems and reports as directed
Understand and be able to effectively communicate our advantages over the competition
Work with Product Strategy to identify new propositions and offers so that it they are aligned to reach client’s business and needs

What you bring to this role

Existing network with senior influences in the Consumer Goods Manufacturing space
Proven track record of achieving revenue targets from selling SaaS and associated services into large corporate organisations
Ability to maintain high energy levels and results driven
Excellent verbal communication, written and presentation skills
In-depth experience and understanding of Consumer Goods value chain including analytics, planning and execution
Independent and self-motivated
Effective time management and adapts quickly to changing priorities
Strong organization skills that include prioritizing tasks, creating and keeping deadlines, and attention to detail
Proven ability to work creatively and analytically in a problem-solving environment
Consultancy based sales approach
Consistent history of proven quota attainment, strong closing skills, territory management, negotiation, and product knowledge
Ability to travel to customer sites

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

This is Full-Time, Remote, reporting into our London office