Job Details
About this role
We’re looking for a proactive and motivated team member to join our Desk Sales team, working to promote our broadband service.
Reporting into our Sales Manager, you’ll be responsible for contacting customers, building strong relationships, and helping them find the perfect broadband package for their needs.
Main responsibilities
Attracting new sign ups to our network
Creating and executing sales strategies
Analysis of strategy success
Updating CRM system with accurate and timely data
Managing customer relations and satisfaction
Tailoring customer communications
Making proactive sales calls
Supporting customers through the sales process
Ability to understand and meet targets
Working hours
This is a full time role working 37.5 hours per week, these hours will be worked on a rota basis between the business hours of:
• Monday – Friday 9.00am – 7.00pm
• Saturday 9.00am – 5.00pm
• Sunday 9.00am – 5.00pm
To meet the needs of the customer, you will need to be flexible with your working hours.
Experience required
Experience of working in a targeted sales environment
Excellent communication skills both written & verbal
The ability to work independently and prioritise a large workload
Proactive with the drive to hit targets
Problem solving and delivering solutions
Ability to check and test data to ensure accuracy
Excellent use of IT systems
About Grain
Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband.
With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future-proofing broadband connectivity for homes and businesses for years to come. Apply today and join the Grain revolution!
Employment with Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and/or other verification requirements applicable to your post will be advised to you during the recruitment process.
Dedicated to fostering inclusivity and diversity, our company takes pride in our commitment to equal opportunities.
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Grain
About Grain Everything we do is fast, from our broadband to our growth. As a national broadband provider, headquartered in Carlisle, we can offer stand-out candidates a range of opportunities across the UK. We are challenging the other providers when it comes to true Full Fibre, delivering our own dedicated fibre-optic network with a unique cable to the home (FTTP), offering some of the fastest broadband products at low, low prices. Customers love our product, our simple packages and our transparent pricing. We believe that we are helping to bring digital transformation to the UK and offering the UK a better choice for broadband. With millions of pounds of investment, our independent company is making waves in the industry and in communities from Aberdeen to Brighton. Now is the perfect time to join one of the fastest growing companies on an exciting journey, future-proofing broadband connectivity for homes and businesses for years to come. Apply today and join the Grain revolution!