Holiday Sales Advisor – Verdant Central

Job Details

Holiday Sales Advisor – Verdant Central

Salary: £21,890 (plus commission & bonus opportunities)

Contract Type: Permanent. 4 days a week

Hours: 30 hours per week Monday – Sunday

Location: Verdant Leisure Head Office, 10 Mannin Way, Lancaster, LA1 3SW
Marketing
Grow your career with Verdant Parks

At Verdant Leisure, we believe the key to a great holiday starts long before our guests arrive — it begins with finding the perfect break. That’s why we’re looking for a Holiday Sales Advisor who is passionate about delivering exceptional service, building genuine connections, and helping customers choose the right holiday for them. With a strong focus on understanding our guests’ needs, attention to detail, and getting it right first time, you’ll play a vital role in creating memorable experiences from the very first interaction.

Whether it’s a family getaway, a romantic retreat, or an outdoor adventure, you’ll guide our guests every step of the way, helping them turn their plans into unforgettable memories. If you’re ready to join a friendly, supportive, and fast-paced environment where success is celebrated and your contribution truly matters, this could be the perfect next step for you.

As a key part of our central sales team, you’ll be the friendly voice on the end of the phone or the speedy reply to an inbox query. You’ll help new and returning customers plan their next escape while smashing sales targets and delivering outstanding customer service.

Typical duties and responsibilities include:

Responding to inbound calls and emails from customers with warmth, speed and accuracy
Managing bookings for all Verdant parks, converting enquiries into confirmed holidays
Maximising every booking by cross selling alternative parks, upselling accommodation upgrades, extra nights, and special extras.
Providing tailored advice to help customers choose the perfect park, accommodation and experience
Making outbound calls to previous guests to promote new offers and encourage repeat visits
Accurately maintaining records and booking details in our system
Supporting admin tasks and maintaining high standards across every interaction

About the Person: You’re a people person with energy to spare, and you thrive in a fast-paced, customer-focused environment. Sales targets don’t scare you, in fact, they motivate you. You take pride in being helpful, organised and professional at all times. You know how to listen, build rapport quickly, and turn a conversation into a booking that leaves the customer smiling.

You’ll Bring:

Experience in a customer-facing role, ideally with a sales or telesales focus
A confident and engaging phone manner
Strong written and verbal communication skills
Excellent IT skills and the ability to learn new systems quickly
Resilience, adaptability and a positive outlook – even on busy days
A passion for holidays and creating great customer experience

Why you’ll love Team Verdant:

When you join Team Verdant you will be working in a fun and collaborative environment. You can also take advantage of some fantastic benefits including:
Enhanced annual leave entitlement for length of service;
Save money with our online discount platform;
Discounts on park breaks for you, your friends and your family;
Discounts on park facilities, including restaurant and leisure;
An annual ‘Verdant Experience’ – a park break, but with no charge!;
Access to a 24/7 confidential counselling and advice line;
Opportunities for recognition and reward;
Training & development opportunities

Verdant Leisure is an equal opportunities employer and a proud member of the Disability Confident scheme. Check out why our employees rate us as World Class – join us for an extraordinary adventure in 2026!
A wonderful place to work

Contact the park team on 03300 535524 or email your CV to hr@verdantleisure.co.uk – we would love to hear from you. 💚