Job Details
Field Based Across Scotland
A respected logistics business is seeking an experienced Key Account Manager to take ownership of a varied portfolio across Scotland. You will work with manufacturing and distribution clients, strengthen existing partnerships, uncover new opportunities, and support accounts that may not have growth potential but still rely on steady contact. The position suits someone who enjoys meeting customers in person and knows how to build trust over time. Around eighty five percent of your week will be spent on the road visiting clients.
The Role
Grow and develop a portfolio of established accounts within manufacturing, distribution and FMCG
Build strong relationships with senior contacts and gain a clear picture of their priorities and pain points
Keep regular contact with lower growth accounts and ensure they continue to receive a reliable service
Create practical account plans with the Customer Success Team to protect and increase revenue
Track activity, forecast performance, and manage a healthy sales pipeline
Lead customer review meetings and handle any issues with a calm, solution focused approach
Keep accurate CRM records and support Finance with invoicing queries and aged debt when needed
Contribute to wider business development activity when opportunities arise
About You
Strong background in logistics with a sound understanding of freight movements by road, air, sea and parcel or pallet networks
Proven experience managing and growing complex key accounts rather than general sales experience with limited account management exposure
Experience in a field-based sales &/or account management role
Able to read a customer’s needs and shape plans that help them achieve their goals
Clear communicator who can work well with internal teams and influence at senior level
Organised and consistent with the ability to handle a busy portfolio
Steady, credible approach with a solutions-based sales approach
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Escape Recruitment Services
About us We are Escape Recruitment, industry leading specialists in sourcing permanent, contract and temporary staff across Scotland. Our core has always been within Scottish manufacturing, production and engineering sectors…it’s what we do. And since we began in 2000, our team has further developed real strength in delivering recruitment solutions for industrial sectors alongside a range of commercial business disciplines. Our vision is to 'grow by putting our customers at the heart of everything we do' and we will achieve this through living our values: We take personal and shared responsibility | We are entrepreneurial | We are determined to succeed | We trust and are trustworthy