Sales Administration Apprentice

Job Details

At Eurosafe we excel at keeping people safe whilst working at heights, from initial design and installation of height safety and access equipment to the ongoing inspection and repairs of these items we take great pride in the services that we provide throughout our offices in Europe.

We believe that every day is an opportunity to improve the safety of our clients’ buildings as well as the contractors who use the height safety equipment we install, maintain, supply and train on. We work proactively to ensure that our services reach our clients and provide excellent advice and guidance throughout the customers journey.

We pride ourselves on our level of expertise & service delivery. Our mission statement “Safety without compromise” is maintained across the business. To ensure this is delivered at every level we will provide appropriate site-based training & experience to the right individual to ensure their technical knowledge matches their ability.

Job Description

An exciting vacancy has arisen in our Training & Supply division which will suit an individual that enjoys team working, problem solving and developing within their role, who is willing to work hard to produce first class results and in fast-paced, growing department.

Accountabilities and Main Duties

Sales Team Support

Setting up and managing new enquiries for LadderLatch, PPE, Supply Only and Training.

Collating information about enquires and adding all relevant information onto the ERP system in a clear, defined manner.

Answering phone calls and emails for the sales department and distributing as required

Project tracking – working alongside sales team on a frequent basis as required to assist in securing works.

Preparing renewal quotations for end user training.

Achieve and working towards departmental targets.

General administration duties including the ordering and collecting of buffets, managing certification including hard copies for posting, and handling web chat enquiries.

Training Administration

Looking after delegates (booking in, registering them with governing bodies).

Maintain training records in accordance with accredited bodies requirements (e.g. trainee lists٫ schedules٫ attendance sheets).

Liaise between colleagues and clients to assist in the management of the schedule/plan board for in-house and associate trainers, including advising on potential dates.

Send formal course booking forms and joining instructions in adherence to company procedures.

Prepare reports on training activities and results.

Troubleshoot issues as they arise onsite.

Ensure the compliance of all training activities with established policies and best practices.

General housekeeping and administration duties, such as room preparation and printing, as needed to support the training department.

Work in accordance with established policies and processes.

Experience & Qualifications

Accuracy and attention to detail

Flexible and able to adapt to change within the working day

Ability to work independently and use initiative

Excellent written and verbal communicator

Comfortable speaking with clients over the phone

Time management

Competent users of Microsoft Packages – Outlook, Word and Excel

IT literate

Why Choose Eurosafe?

Established in 1999, Eurosafe prides itself on the quality of the projects we deliver and the service we provide to our clients; this can only be achieved with highly motivated, quality people. We are therefore committed to high standards of staff development and retention making this role suitable for a committed individual who is looking for stable long-term career development.

We are a vibrant and ambitious company with an open and relaxed management culture, nurturing continuous improvement and innovation. We believe this attitude has allowed us to achieve a staff turnover rate well below the industry average. Our entrepreneurial ethos encourages and fosters the growth of our employees and our proactive growth strategy helps us to run a sustainable and profitable business while providing new and exciting career opportunities for all.

Eurosafe Solutions Limited is an Equal Opportunities Employer.

Benefits include:

Competitive Salary

Company vehicle

Annual Reviews

Performance pay structure

28 days annual leave including bank holidays

Additional holiday added per year of work (up to 36 days)

Private Medical healthcare – including Dental, Optical, Physio and Mental Health cover

Development opportunities within department / company

Casual dress

Company events

Company pension

On-site parking

Free tea/coffee facilities

No weekends or Bank Holidays to be worked (unless by prior agreement)

Job Types: Permanent, Full-time

Salary: £20,000 per year

Schedule:

Day shift

Monday to Friday

Ability to commute/relocate:

Sheffield: reliably commute or plan to relocate before starting work (required)