Sales Development Representative (SDR) – Telecom

Job Details

Looking to build a career in Telecom sales, not just another outbound job?

Join Simplicity Group and become part of a company where people stay, grow, and progress. We’re proud that our team includes staff who have been with us 2 years, 5 years, and even 15 years — with real career journeys from SDRs into Business Development Managers, Sales Managers, and Account Managers.
Why Join Simplicity Group?

At Simplicity Group, we don’t just offer jobs, we build careers. We invest heavily in staff development and career progression, making sure you have the support, training, and opportunities to move forward in your career.

We’re proud to say we’re not a high-churn call centre environment. Our staff turnover is extremely low, just like our customer churn. That stability, combined with our 5-star Glassdoor ratings and strong Google reviews, reflects the culture of teamwork, loyalty, and dedication across the company.

Working here means being part of a collaborative, supportive environment where your effort is recognised, your career can grow, and your success is rewarded.
Department:
Telecoms
Project Location(s):
Northern Ireland
Compensation:
£26,000-£28,000 (£40,000 OTE)
The Role

This position is focused exclusively on our Telecom division. As a Telecom Outbound Sales Advisor (SDR), your role is to generate new business opportunities for our B2B Telecom solutions such as UCaaS, CCaaS, VoIP phone systems, broadband, and business mobile.

You will be responsible for qualifying leads and booking appointments exclusively for our Telecom Sales Team . This ensures you can become a true specialist in telecoms while contributing directly to business growth.

Key Responsibilities

Lead Generation – Research and identify business opportunities for our Telecom solutions (UCaaS, CCaaS, VoIP, broadband, business mobile)
Prospecting – Contact potential customers via phone, email, LinkedIn, and other channels
Qualification – Understand customer telecom needs, challenges, and buying triggers
Appointment Setting – Arrange meetings and demos for the Telecom Sales Team
Relationship Building – Nurture prospects to build long-term opportunities
CRM Management – Maintain accurate records in Salesforce
Market Awareness – Keep up to date with telecom industry trends and competitors
Collaboration – Work closely with sales and marketing to maximise results
Targets – Consistently achieve and exceed KPIs

What We’re Looking For

Previous experience in outbound sales, telesales, SDR, or a similar role
A track record of hitting/exceeding targets in a sales environment
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Self-motivated, resilient, and results-driven personality
Familiarity with CRM systems (Salesforce experience is a bonus)
Interest in telecoms/technology solutions

Job Type: Full-time, Permanent
How to Apply

Send your CV hr@simplicity.group

Alternatively by calling our head office number on 02890 664002

Benefits:

Modern office environment with an excellent company culture.
Regular company and team social events, including Summer and Christmas parties.
Commission opportunity
Pension scheme.
1 additional annual leave day for each year of service (capped at 5 additional days)
BUPA healthcare cover after probation period.
Referral program
Onsite free parking
Complimentary tea and coffee facilities

How to apply:

Please send your CV via Indeed or email a copy of your CV to hr@simplicity.group.

Job Type: Full time, Permanent