- Manage the division’s top 40 customers and business critical accounts
- Understand & consistently review the relevant food, cosmetic, pharmaceutical & other markets, recognising new commercial opportunities in the UK & Internationally.
- Quickly establish in-depth knowledge of the Division’s product-range.
- Proactively ensure growth of Division by identifying new markets & opportunities & pursuing potential new customers, developing leads through cold calling & face-to-face sales pitches.
- Maximise divisional profit margins, calculating accurate sales prices according to customer & market fundamentals.
- Develop & maintain effective relationships with customers, ensuring they are well-briefed with market information.
- Dealing with multi- currency & international B2B sales.
- Meet & present to internal & external customers using all appropriate communication tools.
- Account manage customer base, ensuring all meet their contractual obligations & providing timely, relevant responses to all customer enquiries.
- Exceed sales targets, maximise margin & achieve agreed KPIs.
- Participate in marketing activities including exhibiting at or attending UK & International trade shows, creating & updating product lists, designing commercial Powerpoint presentations, editing newsletters & writing blogs for the website
- Ensure optimisation of all resources available to sales force in the Division.
- Develop strong working relationships with Treasury & Operations Divisions & across the wider business.
- Preparation & communication of monthly Divisional activity to Commercial Manager.
- Ensure a high level of service is maintained at all times & respond to all enquiries in a timely & efficient manner.
- Work with Commercial Manager to build a reputable & successful division to the company & develop strong working relationships with Treasury, Operations & Quality Divisions
- Comply with all relevant operational, audit & trading guidelines.
Supporting Division Performance
- Understand & implement the strategy for the Division.
- Ensure & facilitate thorough communication with the wider business to add maximum value to customer service.
- Work with Manager to understand the credit risk inherent in the customer portfolio.
- Work in a culture that encourages ethical conduct, open communication & commitment to compliance consistent with The Kerfoot Group values.
- Promptly communicate to Manager & assist in investigating all relevant complaints, possible violations or irregularities, taking appropriate action where necessary.
Skills & Experience Required
- Sales experience within a commercial environment managing top level accounts/customers
- Strong & proven track record of delivering commercial performance through sales
- Knowledge of manufacturing & distribution chain activities
- Action oriented & able to deal with multiple relationships effectively
- Creative thinker able to challenge established ways of doing things
- Excellent networking, interpersonal & relationship building skills
- Understanding of the regulated environment & compliance needs
- Willingness to travel in UK & Europe
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