Sales Operations Manager – France & Belgium

Job Details

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork
Your Role

As a Sales Operations Manager for France & Belgium, you will partner closely with Sales Leadership and the Country Leadership team to drive sales performance, improve execution and increase operational efficiency across the business.

You will own key sales operating routines, performance management processes, forecasting, reporting and sales process optimization. You will help provide visibility on business performance, improve decision-making and ensure teams have the tools, processes and insights needed to execute effectively.

You are analytical, organized and execution-oriented, with a strong ability to translate business needs into scalable processes and actionable recommendations.

In addition to core Sales Operations responsibilities, you will act as a trusted partner to the Country Leadership team, helping maintain visibility on key business priorities, coordinate execution across stakeholders and support strategic discussions when needed.

This is a highly visible role with strong exposure to local and regional leadership teams.
What you will do:
Drive sales performance and business visibility

Lead and animate key local routines and performance discussions (weekly and monthly routines)
Coordinate forecasting, target tracking and business reviews
Build and maintain dashboards, reporting and KPI frameworks
Analyze pipeline health, sales productivity and sales performance
Provide insights and recommendations to support decision-making

Support compensation and performance management

Support compensation plan execution in partnership with Central teams
Contribute to target setting and quota allocation processes
Support the design and implementation of local incentive programs
Monitor plan effectiveness and performance outcomes

Improve sales processes and operational efficiency

Identify process inefficiencies and opportunities for improvement
Leverage AI and automation to streamline workflows and increase productivity
Improve forecasting accuracy, pipeline visibility and reporting reliability
Optimize Salesforce governance and sales tool adoption
Design scalable processes and best practices that help teams focus on revenue-generating activities

Support business execution and operational initiatives

Coordinate selected cross-functional initiatives impacting sales performance
Support implementation of new tools, processes and ways of working
Ensure alignment, accountability and execution across stakeholders

Who you are:

You Must Meet These Critical Qualifications

7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar roles
Strong understanding of sales processes, performance management and forecasting
Strong analytical and problem-solving skills
Advanced Excel / Google Sheets skills; Salesforce experience strongly preferred
Excellent communication and stakeholder management skills
Ability to drive execution in fast-paced and cross-functional environments
Fluent French and professional English
Strategic thinking with operational excellence
Analytical rigor and business acumen
Process improvement and automation mindset
Hands-on execution and ownership
Strong stakeholder management and collaboration skills
Autonomy, structure and adaptability
Ability to create clarity and momentum in complex environments

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance covered by the company

👶 Financial support for birth, adoption, civil partnerships, or marriage

🚝 Transport allowance

🏥Health insurance fully covered by the company

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone – regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.