Job Details
Sales Order Processor
Up to £27,000
Leicester
Office-based
We are recruiting on behalf of a well-established, family-owned business. With an impressive portfolio that includes recognised household-name clients, this is a business known for quality, reliability, and long-term relationships. The team is small, close-knit, and plays a vital role in the smooth day-to-day operation of the company. The culture is friendly, supportive, and genuinely people focused.
This role would suit an experienced Sales Order Processor who is a strong multitasker.
The role
As a Sales Order Processor you will be central to the order process, ensuring customers receive a professional, efficient, and reliable service from order placement through to delivery. You will work closely with internal teams and customers to ensure accuracy, clear communication, and timely resolution of queries.
Processing customer orders accurately and efficiently
Multi tasking is day to day life for the Order Processor, you will have many ‘open’ orders awaiting supplier information before you can submit it
Handling customer orders and enquiries via phone and email
Acting as a key point of contact for customers, providing clear and professional communication
Liaising with internal departments to ensure orders are processed correctly and on time
Updating and maintaining customer and order data
Monitoring order progress and proactively keeping customers informed
Resolving order-related issues calmly and efficiently, maintaining high service standards
The candidate
Has a minimum of 2 years’ experience in a Sales Order Processor or similar role
Has worked in a busy, technical, manufacturing, or supply-chain environment is highly desirable
Organised with excellent attention to detail
Communicates confidently and professionally with customers and colleagues
Comfortable using internal systems and standard office software
Takes pride in delivering a high level of customer service
Enjoys working as part of a small, collaborative, and supportive team
In return
Salary up to £27,000, depending on experience
Permanent role within a stable, long-established business
Dog friendly office
Friendly, supportive, and people-first working environment
Full training and ongoing support
If you are an experienced Sales Order Processor looking for a stable, professional role click apply today!
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