Job Details
Sales Support Admin
Commercial
Job ID: 6850173
Ribbleton, Lancashire, England
£28k – 29k per year
Job Type: Full Time
Duties:
Sales Support Administrator (x 2) – Permanent – Preston (PR2) – £28,000-29,000 per annum
KPI Recruiting are proud to be supporting a reputable company based in the Preson area, seeking a Sales Support Administrator to join their team on a full-time, permanent basis.
Delivered customer support through phone and email, responding promptly to enquiries
Advised customers on products, prepared quotations, and resolved technical or usage issues
Developed and sustained strong relationships with B2B clients
Processed sales orders for bespoke products accurately within the ERP system
Managed complex orders involving detailed measurements, including converting imperial units to metric
Interpreted customer drawings using CAD software while maintaining an extensive technical product range
Oversaw orders from initial placement through to completion, addressing any after-sales queries or complaints
Investigated order-related issues such as missing deliveries, liaising with couriers and arranging replacements or refunds when required
Coordinated with internal teams to resolve order discrepancies and maintain high levels of customer satisfaction
Contributed to team meetings by sharing ideas to enhance sales processes and customer service standards
Working hours between 8:30am and 5:30pm, totalling 37.5 hours per week.
Company Benefits:
25 days annual leave plus Bank Holidays
Performance-based bonus scheme
Free on-site parking
Pension plan and health benefits
Childcare vouchers and cycle-to-work scheme
Ongoing training and development opportunities
Employee discounts
Opportunity to earn additional holiday for 100% attendance
APPLY NOW! or contact the Commercial Team on 01942 597215 / GemmaP@kpir.co.uk
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KPI RECRUITING LTD
Established in 2008 by Ryan Jardine, KPI Recruiting Ltd is a trusted, industry leading provider of temporary and permanent recruitment services. Ryan had previously worked for Advance Personnel since 1997 and was a key driver of the business which led to a takeover in 2007. Ryan, with the help of the Directors, has now built KPI Recruiting into a highly successful recruitment agency which has been listed in Recruiter Magazine FAST50 for the last three years.