SME Sales Exec – Direct Sales

Job Details

Location:
Hybrid
Salary Details:
£25,000 – £26,000 (OTE £37,500 – £38,500)
Advertising End Date:
11 Jun 2024
About The Role
Salary: £25,000 – £26,000 (OTE £37,500 – £38,500)

We are looking for a SME Sales Manager to join our rapidly expanding business sales team.

The core function of the role is to expand Ecotricity’s SME customer base in line with forecasted growth. The role holder will be responsible for delivering effective account management in order to drive new business.

The SME Sales Manager will assist with sales campaigns and will work with the wider sales team, B2B service teams and our trading department to retain and acquire business energy contracts.

The individual will also work closely with the business registration and service departments to ensure that the accounts of existing customers run as smoothly as possible.

This role is very varied, challenging, rewarding and requires excellent communication and organisational skills.

What you will do:

Deliver agreed individual targets in line with overall B2B plan
Deliver excellent customer service through strong relationships with customers, understanding their needs and working with them in order to achieve targets
Provide quotations for both Gas and Power contracts, from the initial tender, through the negotiation and acceptance stages
Deliver on a contact strategy to engage with existing customers and acquire new business
Work with other departments to cross promote the company brand and products
Propose and apply innovative solutions for the successful acquisition of new clients
Support the launch of new products and services – taking any opportunity to cross-sell where appropriate
Follow up on internal account requests – sales and account call backs, industry queries and general account management
Support back-office in providing aftersales support and customer care
Attend off-site client meetings when required
Various standard and ad-hoc reporting to Senior Growth Manager
Ensure you are available to take calls and pro-actively work with other members of the SME sales team to ensure cover on phone lines at all times
Process change of tenancies via the CRM and Salesforce systems and pro-actively contact all sales opportunities

About You

If you are successful in getting this role it means that you have a real passion for our vision for a Green Britain as well as having an energetic and dynamic approach.

You’ll be experienced in identifying new and existing opportunities along with a strong commercial acumen and will work closely with all departments to secure mutual customer targets.

You have excellent communication skills and are an innovative thinker, willing to try new approaches, and will be someone who really connects with our values. Read through them if they’re not for you, then you’re not for us!

Knowledge Required:

Understanding of the energy industry (desirable but not essential)
Strong skill level in Excel, PowerPoint SAP or similar CRM
Good computer literacy including Microsoft Office Packages

Skill Set Required:

Analytical ability to assess and interpret data and identify opportunities
Ability to develop relationships and leverage added value from them – including with senior stakeholders
Ability to manage multiple stakeholders in order to meet account performance objectives and customers’ expectations
Ability to demonstrate regular commercial thinking on opportunities that present themselves
High level of numeracy and problem solving ability
Excellent written and verbal communication skills
Excellent time management & personal organisational skills
Strong networking & relationship building skills – both externally and internally
Self-driven and results orientated
Ability to work under pressure and manage multiple deadlines
Ability to set clear agendas and control external meetings with clients
Strong commercial acumen
Ability to demonstrate regular commercial thinking about new opportunities
Ability to think strategically and contribute to the overall B2B strategy – including specific channel strategies

Attributes:

Manages relationships effectively both internally and externally
Influences outcomes by using effective negotiation
Treats customers the way we like to be treated ourselves
Solutions focused and resourceful
Committed to continual improvement
Engaging and motivating attitude and style
Methodical and organised, managing own work
Is receptive to feedback and acts accordingly
Exceptional team player who builds open and supportive relationships
Flexible and adaptable approach to work
Creative and innovative

About Us

What’s in it for you…

Healthcare plan, life assurance and generous pension contribution
Volunteering day
Hybrid working
Various company discounts (including shops, gym, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Flexibility statement

The fast moving nature of the company’s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it’s people in the best possible way at all times and helps the employees to make make their contribution in a changing environment.

Ecotricity is Britain’s greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.

We don’t just supply green energy, we use the money from our customers’ bills to make it ourselves too- we build windmills and sun parks in Britain. We call this ‘bills in to mills’. In 2021, we started work on building two new solar parks, and now, in 2023, we’re bringing geothermal energy to our customers’ fuel mix, a first in the UK. We’re also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass.

We don’t just focus on energy though- we built Electric Highways, Britain’s leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain’s greenest mobile phone service, Ecotalk.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.