Account Manager

Job Details

Position: Account Manager
Salary: £30,000 – £32,000 per year plus very good company benefits and company profit share scheme
Location: Edenbridge, Kent
Hours: Monday to Friday, 09:00-17:30
Role based in Edenbridge, free onsite parking. Workplace location is also close to local railway station.

Benefits

Employee Ownership Scheme (profit share after 1 year)
24 days holiday plus all UK bank holidays
Pension scheme
Sick pay & income protection
Death in service benefit

The Opportunity – Account Manager

An exciting opportunity has arisen for an Account Manager to join a growing business specialising in high-quality, digitally printed packaging.

This is a fantastic opportunity for a customer-focused professional to manage key client accounts while supporting sales and production teams within a fast-paced, collaborative environment.

You will be responsible for account retention, relationship building, and ensuring smooth delivery of customer projects, working closely with internal teams and external partners.

Working in a modern office with a supportive, team-focused culture. Great career advancement opportunities.

Key responsibilities include:

Account Management

Manage and develop existing customer accounts
Build strong client relationships to drive retention and repeat business
Handle customer enquiries via phone and email
Prepare and issue quotations within agreed timeframes
Identify opportunities to increase sales within existing accounts
Manage customer artwork processes and product samples
Resolve customer issues and queries

Sales & Operational Support

Support the Sales and New Business teams with order processing
Liaise with production, planning and warehouse teams to meet deadlines
Co-ordinate deliveries and raise delivery documentation
Produce regular customer and sales reports
Manage incoming sales enquiries from website and internal channels
Liaise with external suppliers and stakeholder

About You:

We’re looking for a highly organised and proactive individual with strong communication skills and a passion for delivering excellent customer service.

Essential skills:

Previous account management experience or higher level customer service background
Strong organisational and time management skills
Excellent attention to detail
Confident communicator (written & verbal)
Ability to manage multiple priorities in a fast-paced environment
Proficient in Microsoft Office (especially Excel

Apply Now

If you’re looking to progress your career in a well-established business, apply today to be considered for this superb Account Manager role. Shortlisting is underway – early application is recommended.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.