Account Manager – Manchester (Field-Based, Hybrid)

Job Details

Account Manager – Manchester (Field-Based, Hybrid)

Location: Manchester & surrounding areas
Department: Sales
Salary: £30,000–£35,000 + Commission
Package: Company car or car allowance
Work Type: Hybrid (field-based role – Manchester-based candidates only)
Reports to: Area Sales Manager

About Us

At Harvey & Brockless, part of The Compleat Food Group, we supply exceptional artisan and speciality foods to chefs, restaurants, and food businesses across the UK. With an ever-growing product portfolio and a people-first culture, we’re expanding our commercial team with a dedicated Account Manager in the Manchester area.

The Role

This is not your typical sales role. We’re looking for someone who’s genuinely passionate about food and has experience within the foodservice, hospitality, or wholesale sectors. Whether you’ve been front-of-house, in a food buying role, or behind the pass as a chef, we value your insight and industry knowledge.

If you’re a chef or hospitality professional who’s tired of the long hours, evenings, and weekend shifts but still love the food industry — this could be an exciting career move. You’ll stay close to the world you’re passionate about, but in a new, rewarding capacity. Several members of our current sales team come from culinary backgrounds, so you’ll be in great company.

This is a hybrid, field-based position, so you’ll need to be based in or near Manchester, and comfortable travelling to visit customers regularly.

Key Responsibilities

Manage and grow a portfolio of existing customers across the Manchester region
Identify and approach potential new customers to increase market presence
Build strong, trust-based relationships — becoming a true partner to your customers
Coordinate customer orders with internal teams across production, warehouse, and distribution
Act as the key point of contact for any queries, issues, or opportunities
Keep customer records and activity logs updated in CRM/operating systems
Work closely with purchasing and production to align supply with customer demand
Support new product introductions and seasonal launches relevant to your customers
Deliver against agreed sales and margin targets
Offer value through product training, demos, or menu support where needed
Maintain compliance with food safety, hygiene, and quality regulations

What We’re Looking For

Experience:

Strong food industry knowledge is essential
Background in foodservice, hospitality, FMCG, or food wholesale ideal
Experience managing customer relationships or a keen interest in transitioning into sales
Comfortable working with internal teams (e.g. supply chain, customer service)
Understanding of food safety or compliance is a bonus

Skills & Attributes:

A real passion for food and a desire to share that with others
Excellent communication and relationship-building skills
Commercial mindset — understands pricing, value, and margins
Organised, detail-oriented, and proactive
Able to manage multiple accounts and adapt to customer needs
Comfortable using CRM or order management tools
Approachable, down-to-earth, and customer-focused

What’s On Offer

Salary: £30,000–£35,000 (depending on experience)
Commission scheme
Company car or car allowance
Hybrid working – flexible between field, home, and occasional office days
Autonomy and ownership of your territory
A welcoming and supportive team, many of whom come from hospitality or culinary backgrounds
Real progression opportunities within a growing, people-led food group