Customer Relations and Sales Officer

Job Details

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

Visit our website to find out more about who we are and what we do:

https://www.autism.org.uk/what-we-do/autism-training-and-best-practice

What we can offer you:

Auto-enrolled Pension Scheme
25 days annual leave plus bank holidays
Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
Healthcare Cash Plan
Life Assurance at 2 x base salary
A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
Access to a 24-hour Employee Assistance Programme & counselling programme
Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.

This role will also deliver general administration and data processing as required.

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

To apply for this role please click the Apply button below
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
For more information about this job please contact Mary Aloneftis, Customer Relations and Sales Manager at Mary.aloneftis@nas.org.uk

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.