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Customer Sales Representative

Job Details

We are very excited to be recruiting for a number of Customer Sales Representatives to join a growing team within the Cromwell Outbound Sales Support (COSS) area. If you enjoy working in a relaxed atmosphere, motivated to achieve targets and having freedom to structure your own day then this is the role for you.

About us

The Cromwell Group is a subsidiary of W.W. Grainger, a U.S. Fortune 500 industrial supplier business. We are a leading supplier of products used to maintain, repair and operate facilities in Europe. Operating from its Head Office and Global Distribution Centre, Cromwell has over 1,800 staff members, 50 U.K. branches and 11 international branches.

Role responsibilities:

  • Making outbound calls to existing customers, promoting products/services, creating opportunities to generate sales.
  • You will have freedom to work on your own initiative to ensure you achieve your sales and margin budgets
  • By providing excellent and friendly customer service, you will generate sales and increase customer loyalty.
  • You’ll maintain the customer database and data capture your contact with our customers.


Office based role located in Dudley near the Merry Hill shopping centre, at the Waterfront.

About you

  • Experience in a target driven role
  • Experience working to deadlines
  • Able to spot opportunities to create sales
  • Confident communicator and have strong rapport building skills
  • You will be a team player but also enjoy healthy competition


  • Competitive base salary
  • Be part of a rewarding and achievable commission scheme
  • Be put on a bespoke individual development plan to achieve goals

How to apply

If you think this is the role for you then please apply now via the Apply here

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