Internal Sales Executive

Job Details

nternal Sales Executive
Location – Chirk, North Wales
Term – Permanent, Full Time
Salary – £25,000 + commission

Competitive Salary + Benefits
Join a leading UK manufacturer, a leader in their industry and a leader in staff satisfaction as an Internal Sales Executive. Manage a portfolio of customer accounts within a dynamic internal sales team, driving revenue growth, delivering outstanding service, and building lasting relationships. Take ownership of sales targets while maximising opportunities through upselling, cross-selling, and proactive outreach.

THE ROLE

Manage a defined portfolio of accounts with annual sales targets.
Grow turnover by expanding existing accounts and uncovering new opportunities.
Provide exceptional customer service and support.
Profile key accounts to identify growth potential.
Increase order values through effective upselling and cross-selling.
Optimise deliveries by consolidating customer orders.
Research and pursue new sales leads proactively.
Follow up on quotes, samples, and enquiries to boost conversion rates.
Reactivate dormant accounts and engage new prospects.
Support promotional and outbound sales campaigns.
Analyse account performance, track trends, and report monthly.
Maintain accurate CRM records and ensure timely follow-ups.
Handle enquiries and complaints professionally, prioritising the customer experience.
Process orders and payments accurately and efficiently.
Collaborate with internal teams to resolve issues swiftly.

YOU

A confident, results-driven communicator with a passion for sales and customer success. You should have:

Minimum 2 years’ experience in telesales or internal sales.
Proven ability to handle 50+ inbound/outbound calls daily.
Track record of generating, qualifying, and closing sales opportunities.
Strong relationship-building skills to nurture long-term accounts.
Professional and polite telephone manner.
Proficient in Microsoft Office (CRM experience an advantage).

What You’ll Get in Return

Competitive salary and great commission/incentive structure
Generous pension contributions (above statutory minimum).
Death in service benefit.
Holiday entitlement increasing with service.
Health cash plan and Employee Assistance Programme.
Salary sacrifice schemes (bikes, technology, cars).
Wellbeing and financial education support.
Hybrid and flexible working options.
Ongoing professional development and training
Internal Sales Executive, Telesales, Account Management, Customer Relationship, Upselling Cross-Selling, CRM System, Sales Targets, Hardwood Flooring, Timber Products,