Job Details
Rugby
Status:
Fixed term (12 months), part time (30 hours per week)
Salary:
£25,169 per annum
Pro Rata Salary:
£20,135
Closing Date:
16th September 2026
Help us make a difference to people with life-limiting illnesses…
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role
Join our Retail team as our Online Sales Manager. You’ll be leading and growing The Myton Hospices’ online retail sales and maximising income from donated goods through digital marketplaces. You will be responsible for developing our online sales operation to deliver sustainable income growth, outstanding customer service and an excellent supporter experience.
This fixed term role will be for 12 months and based on site in our shops in Rugby, with regular travel required to other sites across Coventry and Warwickshire.
As our Online Sales Manager, you’ll be:
Developing and implementing an ambitious online sales plan that increases income year on year.
Maximising the value of donated goods through effective online merchandising and commercial decision making.
Expanding Myton’s presence across appropriate online marketplaces, including eBay, and identifying opportunities for future growth.
Targeting and maximising income from vintage, luxury fashion, collectables, and specialist marketplaces.
Delivering an outstanding customer experience across all online sales channels.
Working collaboratively with Retail Managers and shop teams to maximise the supply of suitable stock.
Recruiting, training and supporting staff and volunteers involved in online sales.
Promoting innovation, continuous improvement and best practice across the online retail operation.
This role is vital to our work, because you’ll be bringing essential income that helps to fund care and support for people with life-limiting illnesses and their families.
About you
We are seeking an Online Sales Manager with:
Experience of working in a retail environment
Commercial retail knowledge
Digital sales experience
A passion for growing online sales, analysing performance and identifying new opportunities
Experience of trading/selling products online through eBay or other online marketplaces.
Customer service experience
Team leadership, organisation and prioritisation skills
Commercial mindset
Attention to detail and good written communication skills
The right to work in the UK (we cannot provide sponsorship)
Other roles you may have experience of could include: E-Commerce Manager; Digital Marketing; Retail Manager; Store Manager; Business Development.
This role requires an enhanced DBS check including the children’s barred list because you will be managing some volunteers under the age of 16. We will arrange and cover the cost of this check if you’re offered the role.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
Increased employer pension contribution
28 days annual leave + bank holidays, increasing with long service
Winter savings scheme
Discount schemes including Blue Light Card
Death in service benefit
Employee wellbeing programme
Colleague Support Service: confidential financial, legal & mental health support
Cycle to work scheme
Free feminine hygiene products
24/7 GP appointments
How to apply
Please click ‘Apply’ below to answer a few short questions and attach your CV.
If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact HR on 01926 838 849, recruitment@mytonhospice.org or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
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The Myton Hospices
About us At The Myton Hospices we believe that everyone matters for every single moment of their life, we focus on enhancing life when cure is no longer an option; supporting people living with a terminal illness, and their families, from the point of diagnosis to end of life. We are leaders in compassionate end of life care; our work centres on patient wellbeing and involving them in decisions about their care. Perhaps most importantly we give our patients more quality time with their loved ones. It costs over £15 million every year to provide our services free of charge to our patients and their loved ones. As a charity, with less than 20% of our funding coming from the NHS, we must raise more than £12 million this year. Last year, we supported thousands of people and their families, in our hospices, via our patient & family support services, and in the community through Myton at Home.