Sales Advisor

Job Details

Our Client is currently looking for a Sales Advisor to join their team in Swindon.

Job Purpose

As we continue to grow, we are looking for a dynamic, highly driven and focussed person who loves sales and can demonstrate their ability in achieving KPI’s. Sales is the first part of the customer journey, therefore we are looking for an individual who has the required passion and skill to provide excellent service to our potential customers.

Typical activities:

To service inbound sales calls and understand the customers’ needs, build rapport and offer expert advice
Provide excellent service to all of our customers, adapting the approach taken for each call.
Create fantastic customer engagement, understand the customer’s requirements, pitch and close the sale
The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
Meeting, or exceeding, company KPI’s
Making accurate cost calculations, and providing customers with quotations quickly and efficiently
Produce accurate administration work to complete booking process
Work pro-actively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast moving and dynamic environment
Work effectively with other departments to ensure understanding of products

Skill set required:

Essential

The ability to identify with customers, establish rapport and build relationships
The ability to adapt style to provide the customer with a personalised service
Must be able to organise themselves in order to achieve targets/KPI’s
Takes responsibility for actions and results
Has the ability to thrive under pressure
Can demonstrate resilience and focus on opportunities, high quality and business profit.
Has excellent communication and listening skills
Can be flexible in approach and able to work weekends and extended or additional hours to suit business requirements.
Great attention to detail
Good working knowledge of Excel, Word, Outlook and the internet.

This role will be 5 days out of the 7. You will be working on a rotating basis of 8:45am-5:30pm, 10:45am-7pm and 11:45am-8pm.

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