Sales Coordinator

Job Details

Sales Coordinator – Spider is advertising on behalf of our client who is looking for an experienced Sales Coordinator to join their team on a full-time, permanent basis, working hybrid 3 days a week in Bury St Edmunds, Suffolk.

Why them:

Our client is a market leader in the design and manufacture of high-quality geotechnical sensors. With a strong reputation for innovation and reliability, they provide solutions that help engineers, contractors, and clients monitor and manage geotechnical projects with confidence.

Company benefits include:

Competitive Salary: On offer is a competitive salary of £29,000 – £33,000 per annum
Holiday: 25 days annual leave plus bank holidays
Pension: company pension scheme available
Additional: canteen with free food, Cycle to Work scheme, free on-site parking, health & wellbeing programme, sick pay, and flexible working / work from home options.

About the role:

As a Sales Coordinator, you will support the sales team by managing customer enquiries and orders, ensuring that service levels exceed expectations. This role requires excellent organisational skills, strong communication, and a commercial mindset to provide accurate updates and support both customers and internal teams throughout the sales process. Working hours for this role will be Monday – Friday 8:30am – 5pm.

Day-to-day duties will include:

Positively represent the company and respond professionally to customer and stakeholder enquiries via phone and email.
Liaise with internal teams to provide accurate updates on orders, lead times, and customer requirements.
Generate quotes, raise proforma invoices, process orders, and maintain accurate records in the CRM system.
Support Technical Sales Engineers with administrative tasks, workflow, and ensure product knowledge is up to date.
Identify potential issues, propose solutions, escalate where needed, and follow company procedures while suggesting improvements.

About you:

As a Sales Coordinator, you will have a minimum of 2 years’ experience in a B2B sales-aligned role and a strong understanding of the sales process. You are highly organised, able to prioritise tasks, and work effectively under pressure. Clear communication, attention to detail, and a practical approach to problem-solving are essential. You will be confident using IT systems, working independently, and supporting a team. You should be adaptable to changing workloads and deadlines, commercially aware, and customer focused. A calm, friendly, and professional approach is required at all times.

If you have the relevant skills and experience for the Sales Coordinator position, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: sales coordinator, B2B sales, customer service, sales support, technical sales, CRM, quoting, invoicing, order processing, commercial awareness, administration, client relations, geotechnical sensors, office-based, team support

This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser on behalf of our client. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.