Job Details
Team spirit, wide-ranging rewards and huge career opportunities: that’s what you can expect when you join Motorpoint. We believe that happy teams make happy customers, and that’s what drives our business. Join us and help make car buying easy. We’re firing on all cylinders.
If you were to join us as a Sales Executive here is what you want to know.
Location: Newport
Salary: £20,000 plus uncapped commission (OTE of £40,000)
Contract type: Permanent
Hours: 40 (5 days out of 7) This role includes weekend work when we experience our busiest days
* Due to the nature of the role, we will require you to have held a driving licence for more than a year*
We are looking for a Sales Executive to come and join us at our store in Chingford. As a Sales Executive you will be responsible for delivering a first-class purchasing experience for all our customers.
Do you need automotive sales experience?
No! That’s the best part! If you are someone who has strong experience working within a customer-facing position and you have a drive and passion for sales and hitting targets, then we would encourage you to apply! We really believe in transferrable skills and we will invest in you your training and development from your first day to make sure you are as successful as you can be in your role. The only ‘must-have’ for this role is a full UK driving licence.
What will my day-to-day look like?
Work effectively with the sales team and General Sales Manager, to achieve own and the team’s monthly sales targets
Take ownership of the customer’s experience throughout the entire customer journey
Achieve a minimum of on-target sales every month and generate return business
Greet and welcome customers on arrival to the store
Check and maintain the sales pitch area
Manage the customer database and sales prospects
Complete the handover process of vehicles upon customer collection
Conduct post-collection calls to customers to ensure customer satisfaction
Confidently and successfully upsell relevant products and promote ‘same day driveaway’
Quality check vehicles before they are collected/delivered to the customer
Accurately check part exchange vehicles using an app
Assist the online sales team with ‘CitNOW’ videos, pictures and any other information required
Ensure compliance with FCA regulations
Deliver exceptional customer service levels as measured by NPS
Ensure customers are happy with their purchase and assist them on test drives
Provide quotes effectively and follow up within agreed timescales
Complete home deliveries as and when required
Above everything else, you’ll live the Motorpoint values of Proud, Honest, Supportive and Happy.
What do we need from you?
A full UK driving licence
Easily builds rapport with customers and colleagues
Supportive of team members
Builds relationships with other teams to deliver results
Listens to the customer
Passionate about the customer experience
Remains calm under pressure
Understands the impact of ‘not sold NPS’
Confident in dealing with difficult situations
A high level of accuracy and an eye for detail
Excellent communication skills and IT Literacy
Ability to work on your own initiative but also as a team
Ability to work to tight deadlines and strong organisational skills
What is in it for you?
Paid time off every month to do something that makes you happy
28 days holiday plus days off for your birthday, getting married or moving house
Additional holidays for length of service
Long service awards
Staff discount on cars and finance options
Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
Smart Tech in partnership with Currys
Cycle to work
Pension
Healthcare
Enhanced Parental Leave
Employee Assistance Programme (EAP)
Vocational and personal development training courses
Quarterly team socials
Team feasts
Scratch card rewards
Sharesave scheme (SAYE)
Plus much more!
We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed
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Motorpoint
Hi, we’re Motorpoint – great to meet you. We’re the car buyer’s champion and we make car buying easy. If you’re thinking about a new career, we’ve got some brilliant news: our business is growing. With lots of new stores opening over the next few years and a digital transformation well under way, we’re firing on all cylinders. Get set for a fantastic journey.