Job Details
Sales Executive Birmingham Conference & Events Centre Hill Street, Birmingham, West Midlands, B5 4EW
Working with us provides great benefits, including:
Access your pay as you earn it through our financial wellbeing platform ‘Wagestream’
Discounted Hotel Stays across our UK sites, and around the World with our IHG Employee Discount!
50% off Food & Beverage within all our venues
Retail, Cinema & Leisure Discounts
Development Opportunities via our ‘Grow with us’ initiative
Monthly Awards, Incentives, and Long-service Awards after 1 year of service
About the role…
You’ll organise, from start to finish, all client meetings and events, ensuring their experience is memorable. You will create bespoke quotes and respond to all enquires that are given to you by the M&E Sales Office Manager. You will deliver to the brand standard timeframes comply with company policy in responding to said clients. You will be given targets for revenue and conversion and arrange all site visits and deliver outstanding face to face appointments. You will create a rapport with all clients to ensure repeat custom is delivered while always looking to convert lead opportunities to grow the business.
About you…
Previous sales experience in a large hotel/ conference venue and experience of systems DEPHI or Opera, with a passion for sales and strong desire to exceed. Experience in MICE sales preferable
Ability to deal with sales leads in a professional, organised and timely manner.
Possess excellent communication skills both written and verbally and have a confident telephone manner. You’ll need to be a good co-operator with a professional, warm, trusting and friendly approach, reacting to change in a positive way.
Ability to build and maintain long lasting relationships with existing and new clients
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
High attention to detail and accuracy – great at managing one’s own time
Great team working skills whilst being comfortable and able to work alone, an effective team player with a positive attitude.
About Cairn Group
At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
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Cairn Group
Cairn Group boasts a rich legacy of over 60 years as a family business that consistently exceeds guest expectations. Exceptional customer service is ingrained in both our team and the venues we operate. Our core focus lies in delivering tailored solutions to meet the diverse needs of our guests, whether for business or leisure.