Job Details
Lead brilliant client work. Build lasting relationships. Shape what’s next.
At Hydrogen, we’re looking for an experienced Senior Account Manager to join our Client Services team on a six-month fixed-term contract. You’ll lead some of our most exciting client relationships, helping brands solve complex challenges through strategic thinking, creative campaigns and exceptional delivery.
This is an opportunity to work with a talented multidisciplinary team, influence the direction of key accounts and play a meaningful role in a growing agency that’s evolving beyond social into a full-service marketing communications offering.
With strong client growth, there’s potential for this role to become permanent.
About us
Hydrogen is part of PA Media Group, the UK’s leading provider of trusted news, information and data services.
As part of our evolution, we’re bringing together specialist agencies including Hydrogen, Mediapoint and PA Media Assignments to create a modern, integrated marketing communications division. Together, we help ambitious organisations build trust, drive growth and create meaningful connections with their audiences.
About the role
As Senior Account Manager, you’ll own a portfolio of key client accounts, becoming a trusted adviser who understands their business, challenges and ambitions.
You’ll lead projects from brief through to delivery, working closely with specialists across strategy, content, paid media, insight, design and production to create work that delivers measurable results.
Alongside delivering exceptional client service, you’ll identify opportunities to grow accounts, contribute to commercial success and support the development of more junior team members.
If you enjoy building relationships, solving problems and making things happen, we’d love to hear from you.
We have offices in London and Glasgow and travel will be frequent between both offices for client meetings.
What you’ll be doing
Building trusted, long-term relationships with clients.
Leading projects from briefing through delivery, ensuring work is on time, on budget and exceeds expectations.
Developing strategic campaign plans that solve real business challenges.
Monitoring campaign performance and recommending improvements.
Identifying opportunities to grow client accounts and developing proposals and Statements of Work.
Managing creative production projects alongside our sister agency, PA Media Assignments, from pre-production through to delivery.
Owning account forecasting, revenue and commercial performance.
Working collaboratively with our Content, Paid Media, Design and Insight teams.
Coaching and supporting junior members of the Client Services team.
Championing new ideas that improve the quality of our work and the experience we deliver for clients.
About you.
You’ll be an experienced agency account manager who enjoys building strong relationships and leading complex projects with confidence.
You understand how great client service combines commercial awareness, strategic thinking and exceptional organisation.
You’ll also bring:
Experience in a client services or account management role within a marketing, communications or creative agency.
Strong understanding of integrated campaign planning and delivery.
Commercial awareness with experience managing account profitability and forecasting.
Experience managing creative production projects, including video shoots and content creation.
Confidence working with senior client stakeholders.
A good understanding of social media and its role within wider marketing strategies.
Excellent organisation and attention to detail.
A collaborative, proactiveapproachand a genuine passion for delivering brilliant work.
Experience mentoring or supporting more junior colleagues.
Why join Hydrogen?
You’ll be joining an ambitious, award-winning agency where collaboration, creativity and continuous improvement are part of everyday life.
We offer:
25 days’ annual leave plus public holidays.
Paid volunteering and wellbeing days.
Enhanced parental leave.
Company pension and life assurance (4x salary).
Cycle to Work scheme.
Hybrid and flexible working.
A supportive, inclusive culture where you’ll have the opportunity to grow your career.
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PA Media Group
A multimedia news company We are a diverse portfolio of specialist media and news companies spanning UK news & information, data, technology, marketing and communications. Our flagship brand, PA Media, is the national news agency for the UK and Ireland. We provide customers across the media, sport, corporate, betting and public sectors with the broadest range of content, products and services to inform and entertain their audiences.