Job Details
Senior Sales Advisor
£26,000 – £29,000 per annum, DOE + OTE
Near Bury St Edmunds
Full-time, 37 hrs per week (Monday – Friday, and Saturdays with a day off in lieu)
On behalf of our client based just outside of Bury St Edmunds, we are searching for a Senior Sales Advisor to join their small, friendly and welcoming team as they expand! The successful candidate will have previous experience within a sales/customer service position and have excellent communication and organisational skills. Due to the location of the role, a driver’s licence and access to your own vehicle is essential.
Key Responsibilities
Deliver exceptional customer service throughout the entire sales process, whether in person, via phone, or email.
Provide expert advice on product suitability, and pricing, ensuring a professional and friendly experience for every client.
Create accurate quotations, process payments, arrange deliveries, and manage after-sales support.
Maintain and update CRM records with client information and daily activity.
Coordinate sample dispatch and ensure visitors receive a warm, professional welcome.
Resolve customer queries and complaints promptly and effectively.
Support the sales team in closing deals and achieving targets.
Assist with onboarding and training new team members.
Requirements
Experience in a sales role, ideally within a customer facing environment.
Strong organisational skills with the ability to prioritise tasks in a fast paced setting.
Excellent communication skills across all platforms, with attention to detail and grammatical accuracy.
Self motivated, proactive, and able to inspire confidence in customers and colleagues.
Familiarity with CRM systems and Microsoft Office.
Benefits:
Competitive salary and bonus scheme
Company pension
Employee discount
On-site parking
Enhanced parental leave
Healthcare cash plan
Well-being initiatives and mental health support
Volunteering days
If you are interested in this position, please contact Scarlett or Janine on 01284 767979 or apply with a current CV to buryrecruitment@halesgroup.co.uk
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Hales Group
Test adding bits here About Hales Jobs Hales Group is one of the UK’s leading recruitment operators. Our experienced team is committed to delivering an honest and personable approach when it comes to our recruitment solutions. Clients and individuals come to us as we take the time to really understand your needs. We go above and beyond to find candidates a long-term career and find businesses a strong candidate that will make a positive impact in your business.