Job Details
Senior Sales Executive
We have an exciting job opportunity for a Senior Sales Executive to manage our New Equipment business (Installations) and to cover the Midlands region.
The role of Senior Sales Executive is to proactively manage customer relationships, manage opportunities from current and new customers and close deals professionally in a way that maximizes KONE’s order book and profitability.
Key responsibilities:
Customer relationship management
- Proactively develops and creates customer relationships in areas of responsibility
- Accountable for developing KONE position in your customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)
- Ensures customer satisfaction and solving complaints with the rest of KONE team
- Documents the customer and contact information, maintains customer data
Sell
- Accountable for leads, opportunities, orders, and contracts to meet the sales budget and pricing targets
- Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality, and safety
- Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
- Upselling of KONE digital service solutions.
- Maintains full information of opportunities, tasks, and visits
- Timely and accurate reporting
Skills and experience required:
- Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, Knowledge of contractual and financial terms
- Industry, Construction or Engineering experience is desirable
- Previous experience and results in Sales
- Problem solving and finding solutions
- Commercial experience
- Good communication skills and able to influence both internal & external stakeholders
- Good IT skills including CRM (Salesforce is desirable)
- Good written and spoken English
This position can be based at either our Birmingham, Bristol or Basingstoke office and we offer hybrid working.
Benefits: Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Private Medical Insurance, Company Car & Quarterly Commission
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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