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Telemarketing Executive

Job Details

Location:

Coleshill, Birmingham (Head Office)

Contract:

Permanent

Salary:

Negotiable Dependent on Experience + Commission Plan

Benefits:

25 Days Holiday, Pension, Life Assurance

Position Overview

Trakm8 is a market leader in the fast-growing vehicle telematics market sector. Based in Coleshill and other UK locations but with a global marketplace Trakm8 is well placed to take advantage of current market opportunities. Increased fuel costs, reduction in operating costs and numerous employment laws such as Duty of Care are all driving increased interest in our products and services. As such we now have an opening for an experienced Telemarketing Executive to join our established team here at the Head office in Coleshill.

The Role:

  • Develop new business for the company via the telephone
  • Engage with new customers to understand needs and requirements and map these into the product/service on offer
  • Qualify new sales prospects
  • Generate sales leads for yourself as well as other parts of the business such as field sales
  • Achieve KPI’s in terms of call volume, quality of call etc.
  • Maintain a high level of customer service in areas such as order fulfilment etc.
  • Work closely with other team members to achieve personal and team goals

Skills / Experience / Competency Required:

  • Previous experience of working in a targeted telesales/telemarketing environment is essential
  • Capable of working to a scripted dialogue
  • Comfortable working to KPI’s and sales targets
  • Strong in objection handing and getting through to the decision maker
  • Excellent customer service skills – both written and verbal
  • Good attention to detail – making sure all calls are logged on company CRM and followed through (previous experience of using the Salesforce CRM would be advantageous)
  • Competent user of Microsoft Office

This role requires screening in the below areas:

  • 2 years of satisfactory Employment/Education References
  • Experian Credit Check
  • Experian DBS Check

Applicants should be enthusiastic, determined and team players. Please complete the form below, or send your letter of application with your CV to: recruitment@trakm8.com or by post to: Trakm8 Limited, 4 Roman Park, Roman Way, Coleshill, Birmingham, West Midlands, B46 1HG

 



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