Job Details
Our Opening and Your Responsibilities
About the Role
We are looking for a motivated and customer-focused Telesales Account Manager to join our dynamic sales team. This is an exciting opportunity to contribute to business growth by generating sales, managing customer relationships, and delivering value-based solutions through digital and telephone engagement.
Key Responsibilities
Generate sales and close deals via telephone and digital channels
Manage and develop a pipeline of prospective customers to achieve conversion targets
Present and promote products and services to existing and potential customers
Build strong customer relationships and understand their needs and preferences
Handle customer objections, complaints, and escalations professionally
Maintain accurate records and customer data within the CRM system
Prepare and process quotations accurately and efficiently
Conduct online meetings, product demonstrations, and customer presentations
Identify product demo opportunities and collaborate with field sales teams
Work closely with sales managers and product specialists to deliver value-based solutions
What You Need to Succeed
Proven experience in telesales, inside sales, or telemarketing
Track record of meeting or exceeding sales targets and KPIs
Strong communication, negotiation, and listening skills
Customer-centric mindset with excellent interpersonal skills
Experience using CRM systems (SAP/CRM experience desirable)
Good IT skills and confidence using digital sales tools
Highly motivated, proactive, and enthusiastic attitude
Strong organisational and time management skills
Our Offer to You
25 days’ annual leave plus Bank Holidays, increasing to 29 days.
Option to buy or sell up to 5 additional leave days.
Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
Trustee-based pension scheme and life assurance at four times salary.
Fun, inclusive culture with team-building and charity events.
Agile and flexible working arrangements.
Family-friendly policies and flexible patterns.
Culture fostering creativity, autonomy, and success.
Commitment to learning and career progression.
About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to ukrecruitment@mt.com so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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METTLER TOLEDO
METTLER TOLEDO is a leading global supplier of precision instruments and services. We have strong leadership positions in all of our businesses and believe we hold global number-one market positions in most of them. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals.